154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 29, 2024

Trying to get in touch with someone

Trying to get in touch with someone. Tried to do direct deposit but does not accept debit card. there is no cvc on card. Is there a direct line to speak to someone. Have not had to make a claim. Just signed up

Insurer: Fetch Canada

By: Jaylene M. Glassco

May 29, 2024

I bought both the illness/injury and…

I bought both the illness/injury and wellness coverage. The cost is $76 a month. So far, very little has been covered. The initial wellness visit was about $300, and Fetch reimbursed about $100. I had to go back to the vet for a second round of vaccinations, and that $140 was not covered at all. With this lack of coverage, I did some research on Fetch and found many unhappy customers. I will try another insurance.

Insurer: Fetch

By: heather

May 29, 2024

15 Years of Great Coverage on 2 Very Ill Dogs

I've had Trupanion coverage on five dogs over 15 years. This year I lost my two elderly fur babies. Both dogs had expensive medical care in their latter years. Rhett had two knee replacements and was diagnosed with atypical Cushings and a heart murmur. He saw a cardiologist and internal medicine specialist in addition to his regular vet. Colt had an opthalmologist (he became blind at age six), a cardiologist, an internal medicine specialist and, in the end, an oncologist after lymphoma diagnosis. Both had the best of care due to Trupanion's coverage and miraculously lived to be over 14. Trupanion pays quickly and the rare times I've asked for a reevaluation on a denied claim, it was either paid or I understood why it wasn't covered. I highly recommend them! I wish rates didn't have to go up, but the vet bills can be gigantic and paid off for me in the many, many tens of thousand dollars I was reimbursed.

Insurer: Trupanion

By: Sharon Scott

May 29, 2024

Not worth it in the slightest

I switched to Spot Pet Insurance from Lemonade due to horrible customer service issues at Lemonade. At least Lemonade actually reimbursed (usually in less than 48hrs) you decently for preventative care. My dog just had a $400 vet visit, including flea/heartworm preventative, bloodwork & a couple updates on her vaccines. I was reimbursed LESS THAN HALF of the bill (& it took nearly a week via direct deposit, WTH?!). This company is as bad as human insurance companies...they don't care that we're trying to keep our pets healthy, they are crisis care if even that much.

Insurer: Spot

By: C Schwarz

May 29, 2024

Purchase of Pet Insurance Experience

Marianne was a pleasure to work with, the procedure was fast and reasonably priced. Thank you

Insurer: Fetch

By: Lawrence Spahn

Verified May 29, 2024

No reviews today

Have a great day 😀

Insurer: ASPCA

By: Shirley Jackson

May 29, 2024

I had a great experience with Fetch

I had a great experience with Fetch. They were attentive with my claims and did everything in a timely manner.

Insurer: Fetch

By: Harlee

May 29, 2024

Excellent service and great coverage

Excellent service and great coverage! Spot Pet Insurance made it easy to get my claims processed without hassle. Highly recommended for any pet owner

Insurer: Spot

By: Miguel Ramos

May 29, 2024

Fast review

Fast review. Explained what was covered and if not covered why it was not. Direct deposit prompt.

Insurer: Embrace

By: Barbara Luchetta

May 29, 2024

In the full year I've been with them I…

In the full year I've been with them I placed 4 claims. They covered 0 of expenses, every time apologizing and saying they can't cover pre-existing conditions such as...wait for it...diarrhea. Only to then call Diarrhea the most common symptom for almost any and all problems dog might have. Last time was less than 2 weeks ago (around 5/13/2024) when I took one of my dogs to an ER service because a) explosive diarrhea out of the blue, b) dehydrated and panting and c) extreme abdominal pain. The diagnosis after paying $1200 was gastroenteritis which is guess what...evidenced by the swelling of the colon and wait for it...diarrhea. So they can't cover anything. Not even the xrays they took to discard obstructions. Not even the lab tests. But they do want me to renew with them so they can get another 1K from me next year. Insane. Awful.

Insurer: Embrace

By: Alejandro

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