224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is top of the line
Customer service is top of the line. Very friendly.
Insurer: Sonnet
By: amanda de oliveira
Kelsey was very kind and helpful during…
Kelsey was very kind and helpful during our call. She was able to quickly help correct an issue I had with my claim.
Insurer: Fetch Canada
By: kls90
Wonderful service and quick response to…
Wonderful service and quick response to all claims- very satisfied!
Insurer: Figo
By: M Doria
They keep you updated and don't freak…
They keep you updated and don't freak out if a payment is missed
Insurer: Sonnet
By: Reginald Chand
Responsive and Detailed
Embrace is quick to review and respond to claims. My healthy, athletic dog ran into some bad luck this summer with a bacterial/yeast infection in his paws and ears. Treatment has included weekly trips to the vet for cleaning/medication administration. As a result, I've had to file multiple claims. Embrace has been incredibly thorough in its explanation of coverage, and the reimbursement payments have been made in a timely manner. I am completely satisfied with the company, knowing my dogs are in good hands!!
Insurer: Embrace
By: Stephanie Thompson
Raised my premium 50% overnight after eight years being a customer
Well…I was happy with Embrace, mostly, for years. Then they said they were going to suddenly raise my premium 50%. I hadn’t made any big claims or anything…the cats are just a year older than they were last year. Well I got a policy somewhere else for slightly LESS than I’d paid Embrace even before the 50% raise. And when I called to say I was doing it, they didn’t do anything to keep me. Only if I slashed my coverage to the bone. They just let a customer go after eight years. That’s the kind of company they are, apparently.
Insurer: Embrace
By: Ashley Magnifico Cassell
Easy to access the customer service and…
Easy to access the customer service and respond is quick and clear
Insurer: Sonnet
By: Johnny T
We have had many claims with…
We have had many claims with Embrace—always an excellent experience. Easy process, timely payment, clear explanations. Happy customer for more than 10 years
Insurer: Embrace
By: LGW
Trupanion is the BEST!
Excellent claim service. All reps are caring, informative and knowledgeable. I recommend this company strongly. We have been client for 14 years ever since our dogs were pups.
Insurer: Trupanion
By: Jim
Good helpful call centre individuals.
Good helpful call centre individuals.
Insurer: Fetch Canada
By: Akshay Pandey