225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim was paid really fast
The claim was paid really fast, and customer service is top notch.
Insurer: Pumpkin
By: Dave Ger
Read the fine print
Read the fine print! Paid monthly and annual premiums for a couple years. When I finally submitted a claim, for two dogs. I was reimbursed $16 on a vet visit that cost me more than $800. It's a bit lame that I can't reply to the Fetch reply (shown below), so I'll add context here, based on their reply. Correct, I was not reimbursed because it was not in my policy. That's why my title is "Read the fine print," and not "Do not use," etc. To pay more than $50/month (well over $500/year) for a policy that covers NO regular (necessary) wellness visit expenses is a waste of money to me. 🤷🏼♂️
Insurer: Fetch
By: Greg Smith
False Information
I spoke with a representative before starting my account and directly asked if any future bloodwork, allergy shots, and ear infections would be covered under my policy. I was concerned because while my dog did not have any conditions at the time, she had previously had issues with allergies. My vet confirmed that she was healthy at the time of starting my policy. I was explicitly told all of that would be covered under my plan. When I submitted a claim for bloodwork due to my dog’s odd behavior and allergy shots for a rash she was exhibiting, both were denied. After talking to a customer service representative, she claimed that since my dog had an ear infection previously, all allergy related issues would be counted as prior conditions. She also said that bloodwork was not covered even though the representative originally told me it would be. I had heard rumors of Pets Best being a scam, but I decided to trust the representative anyway. This experience definitely verified these rumors.
Insurer: Pets Best
By: Madison
Beleive you pay for a great service
Pets Best is a company that really make you trust insurance industries. NO SCAM
Insurer: Pets Best
By: Ted
The best insurance I've had!
We've been with Sonnet for about 4 years now and have had no issues. When we have questions for whatever reason the person who helps us is also kind, knowledgeable and understanding. You have a fabulous team!
Insurer: Sonnet
By: Ashlynn Cattleman
I found that you are easy to deal with…
I found that you are easy to deal with and The price point is good The only thing I had trouble with is submitting the receipts in a small enough format
Insurer: Fetch Canada
By: Peggy McCarvill
Fast and easy dealing with Auto and…
Fast and easy dealing with Auto and home insurance
Insurer: Sonnet
By: Lou
Very quick with responses and…
Very quick with responses and reimbursement!
Insurer: Fetch
By: Elisabeth Stone
Peace of Mind
It's worth every penny to have peace of mind that I will not have to make a choice based on not being able to afford pet care in a life and death circumstance. I did my research before selecting Pets Best and in my time of need they have been a life saver!
Insurer: Pets Best
By: Debra S.