224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Won’t be leaving this company any time…
Won’t be leaving this company any time soon,always been treated well
Insurer: Sonnet
By: Roger Parsons
Making a claim was easy and fast
Making a claim was easy and fast! Figo has my exceeded my expectations!
Insurer: Figo
By: Dakota
Rip Off Company
I took out a policy on my dog 3 months ago. I got the accident illness coverage with a 500.00 deductible, and also the gold coverage that covers wellness exams and other things like vaccines. It's barely worth it, but I figured even using one wellness exam I'd get 50.00 back. Even though my dog had just been to the rescue vet 3 months earlier, I took him in for a wellness check. He's a young dog in good health, so my only main reason is because I could do it with no deductible. During the visit the vet noticed a sore in the corner of the dog's mouth. He said he'd put the dog on an antibiotic for a couple of weeks to clear it up. The bill said "Office Visit" and "Doxycycaline" Then Spot asked for medical records and vet notes. So because the antibiotic was prescribed, they said it wasn't a wellness exam. I argued with 5 different people in one day to no avail. So now that Gold rider I purchased is worthless because my dog has had everything on the list of things they pay a little money on. I asked if I could get my money back on the gold rider, and they said yes, for the time I hadn't used it. I hadn't used it at all! They refused to pay me for the wellness exam so nothing on the policy had been used. I decided to just keep the policy for now because it will just be a loss for me, but I plan to cancel when the first year is up. Talking to these people is like talking to a brick wall and they are just there to steal your money. UPDATE: The company gives these friendly replies to make it look like they actually did something to resolve the issue. They did not and nothing has changed.
Insurer: Spot
By: Gary Quam
I bought your insurance July 29th and I…
I bought your insurance July 29th and I read that Lacy’s insurance would start 2 days after payment was made. But then I get an email saying it won’t start until the 12th of August. And plus I thought I signed her up for preventative insurance too. And what happened to 90% back on claims? I didn’t see anything about 70% back on claims. I will keep your insurance until I find a better one for lacy that’s up front with all the details.
Insurer: Spot
By: Dionne Auberry
No regrets
Embrace is very efficient, professional, pleasant, and compassionate. Claims were handled in a timely manner. And they were very sweet when my pet passed. Great customer service.
Insurer: Embrace
By: Stephanie T
Very happy with coverage and efficiency
Very happy with coverage and efficiency
Insurer: Embrace
By: Diana
Great experience during the whole process
Great experience from getting a quote online, getting the actual insurance on my own online, and answering questions and addressing requests via phone. Actually in their website you can do pretty much any change and get all the documentation required for any purpose. In my case is was a home insurance.
Insurer: Sonnet
By: William Vargas