224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience with Pets Best
The app is super easy to use to submit a claim! Very clear directions and steps to follow. Love how easy it is to take a photo of paperwork that is needed. Very prompt on reimbursement and if there is a delay an email is sent letting us know that you are still working on our claim. This is so appreciated because as a customer it helps us know that you have not forgotten our claim and the company knows we’re still waiting on it. It’s a really nice courtesy. Thank you, so far a great experience with Pets Best!
Insurer: Pets Best
By: Susan Billing
I’ve had insurance for 10 years with…
I’ve had insurance for 10 years with healthy paws and the 1 time I go to make a claim, everyone is dragging their feet, delaying payment. We’ve spent countless hours jumping thru all their hurdles and delay tactics including resubmitting info multiple times. I intend to pursue legally if not resolve shortly. I’d stay away from healthy paws altogether.
Insurer: Healthy Paws
By: Kevin Kelly
Takes entirely too long to process…
Takes entirely too long to process claims.
Insurer: Embrace
By: Gregory Schmuck
I think Sonnet has great staff and very…
I think Sonnet has great staff and very happy to help.
Insurer: Sonnet
By: yemane welde
Great customer service
Great customer service. When you need information the staff at Pumkin always help you.
Insurer: Pumpkin
By: Kim G
Everything is a pre existing condition
Everything is a pre existing condition. If your pet had diarrhea due to medication, diarrhea is now a pre existing condition and they have to be diarrhea free regardless of reason, for 12 months to be covered. Pet insurance is a joke
Insurer: Embrace
By: Customer
I have a claim opened with sonnet…
I have a claim opened with sonnet insurance 1918802. The claim has been open 8 weeks. It was a burglary theft claim and right from the beginning the adjuster has treated me like a criminal. They are showing prejudice towards me because of my job, religion and status. I have provided same documents to them over and over again and it's not ending. After 8 weeks of no coverage confirmation for a theft I had with a police report, I reached the ombudsman office and then someone from SIU reached out. They came over and told me they went to speak to my neighbors. This is captured on my camera as well. I have been more than accommodating but they are treating me like I'm lying and can't afford high priced items from stores like aritzia. They are ruining my reputation and now want to contact my family. They have crossed a line just because where I live, what I do as a living and I feel they are also prejudice because of my religion and cultural background. I will be canceling my policy upon renewal and am going to start talking to a lawyer about a bad faith lawsuit and reaching out to the news channels and provide them my chain of emails with the adjuster. I will not allow sonnet to bully me. Update. Nobody reached out to me or returned my call.
Insurer: Sonnet
By: Numreen Sheikh
Pet Insurance That takes Care Of You And your Pet
I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama
Insurer: Nationwide
By: William
Website is easy to do
Website is easy to do. And they communicate with me.
Insurer: Pets Best
By: LUCIA MAGNOLE
If less than 1 star was available
If less than 1 star was available, then I would put it!! This company is a fraud. I purchased insurance specificly for my new born dog Stuart that was born with a birth defect. This company DENIED all my claims. So this company is claiming to cover ALL birth defects and Pre-existing Conditions! They are LIARS!! Do not purchase any insurance from this Company! LIARS
Insurer: Spot
By: Jamie Turner