224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Downgrade from bivy and I’m upset about…
Downgrade from bivvy and I’m upset about this I’m paying more for less someone please point me to better options HELP
Insurer: Spot
By: Conchetta Brown
Great customer service
Sonnet handled my question in a prompt and courteous manner. Very good customer service. Highly recommended.
Insurer: Sonnet
By: Doug
Misleading
The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.
Insurer: Fetch
By: Maymol
They stole my money
I took out Sonnet home insurance for the first time in 2022 at a premium of $1400. In June the renewal came in at $3522. Seriously.. with zero claims and no changes to the house they tripled my premium. So I cancelled the renewal and went elsewhere. Got the same from Sq1 insurance for $1650. Then I discovered that Sonnet TOOK THE MONEY ANYWAY. They stole $3522 from my mastercard.. and I have now been fighting for 3 weeks to get it back. The staff are lovely.. they always SAY they'll sort it out.. But then a week goes by and nothing happens. You call again and a DIFFERENT person tells you THEY will sort it out.. but they don't. DO NOT TRUST THEM.. they lie. Edited to say.. In response to Sonnet's answer below.. I have tried ALL those things over and over again. The staff smile and apologise and SEEM to care but they don't do anything.
Insurer: Sonnet
By: Jo Dumoulin
Very pleased with Sonnet !
Website was very easy to navigate and I was very pleased with the rate that was offered for my automobile insurance. Will definitely be requesting a quote from Sonnet for my home insurance in the fall.
Insurer: Sonnet
By: Ron
Malika was very knowledgeable and…
Malika was very knowledgeable and extremely helpful. He helped me navigate the Sonnet dashboard so I could make the changes that I needed to do.
Insurer: Sonnet
By: Lisa Peltier
Excellent
Excellent. impressed with their support
Insurer: Pets Best
By: Chandra Goparaju
Vacuum Level Nightmare for Your Dog
Do not use Embrace Pet Insurance if your dog has ever been to the vet. Every diagnosis, every observation will be used as a pretext to deny further claims. They will approve procedures and then deny the claim when the bill comes. Truly terrible, don't use.
Insurer: Embrace
By: KUMITEKUMITEKUMITE
Great coverage and easy to submit claims
I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.
Insurer: Healthy Paws
By: Charles Kim
No claim we’ve submitted has ever been…
No claim we’ve submitted has ever been approved. We pay $150 a month for nothing. If I could give 0 stars, I would.
Insurer: Embrace
By: Emily Cornelio