154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 18, 2025

Easy to submit claim and quick…

Easy to submit claim and quick reimbursement.

Insurer: MetLife

By: Claudine

October 18, 2025

Patience Story

I just did through Pet’s Best

Insurer: Pets Best

Veterinarian: Olympic Veterinary Clinic

By: Patty

Useful
October 18, 2025

Great company!

We have been with PetsBest since we brought our baby girl home! She has now had knee surgery on both legs for torn ligaments. We filed a claim on her insurance and have been very pleased with the results! To file a claim you just have to send a photo of the receipt and they handle everything else! It takes about a month or so for larger amounts but they always keep you posted on your claim! They have paid exactly as the policy says! Would definitely recommend!

Insurer: Pets Best

Veterinarian: Sugar Hill Animal Hospital

By: Kelly

Useful
October 18, 2025

Excellent Care

Thank you for taking such great care of our little boy! It was so easy to work with your staff!

Insurer: Pets Best

Veterinarian: Southwest Veterinary Surgical Service, PC

By: Carole

Useful
Verified October 18, 2025

Happy with Healthy Paws.

Been very happy with Healthy Paws. Filing claims is very easy online. Reimbursement decision is done very quickly and great with direct deposit. Been with them almost 13 years for my Mozart.

Insurer: Healthy Paws

By: Gary Samuel

Verified October 18, 2025

Simple to submit claim…

Simple to submit claim and upload documents through the app. Refund was quickly delivered.

Insurer: MetLife

By: customer

October 18, 2025

Unhappy, Not Company

Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.

Insurer: Fetch

By: Karen

October 18, 2025

I filed my first claim after 2 years of…

I filed my first claim after 2 years of coverage. There is a LONG delay in receiving reimbursement and website is cumbersome and confusing. I keep receiving emails ‘apologizing for the delay’ but no explanation about why it’s taking so long.

Insurer: Pets Best

By: Breastfeeding Basics

Verified October 18, 2025

Best pet insurance ever!! …

I researched a lot of pet insurances before I chose pumpkin. Your plan seemed to fit my needs, present and future, and I have not been disappointed one bit! I have recommended this insurance to all my dog parent friends and my vet due to the comprehensive plan, customer service and fast reimbursement. I am so happy I have this insurance.

Insurer: Pumpkin

By: Angela H

Verified October 18, 2025

MetLife pet insurance is the best!!!

MetLife pet insurance is the best money I spend every month. Their service is superior! We are so very pleased with them. Will never have another puppy that is not insured by MetLife!!!

Insurer: MetLife

By: Cathy Brown

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