219,358+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,358 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simple
Very easy to submit my claims and receive my reimbursements.
Insurer: MetLife
By: Mary
A problem came up and they labeled it…
A problem came up and they labeled it preexisting. The vet diagnosed it as something different but they still said it was preexisting. They don't mind taking your money though. Bad choice!
Insurer: Pumpkin
By: Jb
Easy use of the app
Easy use of the app. Quick service and turnaround time on claims. Smooth process.
Insurer: MetLife
By: Baker
My first experience was simply great!!
My first experience was simply great!!! No complaints.
Insurer: MetLife
By: T. Williams
Easy claim processing and timely…
Easy claim processing and timely reimbursements.
Insurer: MetLife
By: Roger Hernandez
Quickly processed claim
Quickly processed claim. No hassles. Whole system worked flawlessly.
Insurer: MetLife
By: Sal
Customer service is absolutely trash
Customer service is absolutely trash. Another predatory insurance company. I spent hours over calls and emails over 6 months trying to get these people to do their job. They kept picking new things wrong with an invoice even though it was the same invoice. Like saying the invoice cant have handwriting on it, which it didnt. Then they said the writing was not legible, even though it was clearly a typed and printed invoice. Took 6 months to get reimbursement all while they of course continued collecting my money. Right on time. This is not a good service. They don't help. You have to work and work to get these unprofessional losers to do literally the thing they exist for. Terrible customer service and equally bad just service I guess.
Insurer: Pets Best
By: Taylor Rodriguez
Since I have had my pets insured by…
Since I have had my pets insured by MetLife Pet Insurance, I have had peace of mind, knowing that my pets could get needed medical attention, especially in an emergency. This has happened with two of my pets: My pup Juliet’s life was saved by emergency surgery. My kitty, Oliver, contracted a terrible parasite. My vets were able to give both of them the best of care. I can testify that MetLife has been courteous and forthright and refunded every penny that was to due me. I will recommend MetLife Pet Insurance every time. Thank you for being there for me and my pets.
Insurer: MetLife
By: S. Del Gaizo customer
New User
New user - premium is cheaper than competitors, yet the policy still offers more coverage. I did extensive research for pet insurance for my 3.5 year old dachshund and this seemed to be the best policy to provide her with the most coverage at a fair price for her entire lifespan.
Insurer: Prudent Pet
By: rebeccazingagmail.com
I have had no issues or problems with…
I have had no issues or problems with MetLife Pet Insurance. I have been a customer since 2019 and they have great to work with. They answer all my questions and are very prompt with processing claims and payments.
Insurer: MetLife
By: Sue Falcetti