220,479+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,479 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,479 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,886 reviews

4.9
Healthy Paws

11,224 reviews

4.9
Fetch

5,627 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,085 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 24, 2026

We have been with Spot for a couple of

We have been with Spot for a couple of years without needing reimbursement. The last few months Spot has been fair and paid out as expected and pretty promptly. So far, I am pleased with Spot.

Insurer: Spot

By: Elizabeth

Verified May 24, 2026

Thank you for putting me at ease

Thank you for putting me at ease

Insurer: MetLife

By: Roxanne Gretchen

Verified May 24, 2026

In the beginning of our conversation…

In the beginning of our conversation the customer rep expressed to me that your company was concerned about my decision to cancel .... she assured me that being a 3-year patron that she could help me find other ways to enable me to pay the premium and she did... I passed this information on to my co-workers and we've all decided to stay with your company. I am truly and sincerely pleased with the outcome! Regards, Patricia O Alexander

Insurer: MetLife

By: customer Patricia Alexander

May 24, 2026

Spot is a stain

Spot selectively denies coverages and claims without a true, reasonable basis, also refused to communicate with me and their customer “service” was nonexistent. They also appear to troll negative reviews selectively (but leave enough to appear as if they are not) and go out of their way to get them removed. This is not an honest or good company, they did not care about my pet or the truth at all.

Insurer: Spot

By: Anon

Verified May 24, 2026

Excellent experience

Excellent experience

Insurer: MetLife

By: Shannon ORourke

Verified May 24, 2026

Very easy to use!

Very easy to use, great prices. Loved all the customized options.

Insurer: MetLife

By: Dude

May 24, 2026

My dog Sampson needed a three day…

My dog Sampson needed a three day hospital stay. The process was so easy and they were very clear with what would be covered. I'm so thankful we signed up through pets best. Without pet insurance we may have had a different outcome and would have been financially crippled.

Insurer: Pets Best

By: Kelly Renee Jordan

May 24, 2026

When I called up to ask a question…

When I called up to ask a question about my policy it was answered quickly .The person was both courteous helpful and professional . Whenever I call they are always this way.

Insurer: Embrace

By: Ellen Blodgett

Verified May 24, 2026

Did get refund within the said time…

Did get refund within the said time frame.

Insurer: MetLife

By: customer

Verified May 24, 2026

Very helpful and understanding

Very helpful and understanding

Insurer: Trupanion

By: Kate

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