221,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service was great when…
Customer service was great when speaking to them before purchasing. What I did not like is that their sample policy is not a good indicator of what is actually covered. So once I purchased it and was able to review the full policy, I cancelled. I feel like I wasted my own as well as their time. If the sample policy had been more expansive I could have avoided it altogether. I think the insurance could be really good for some people, but did not fit my needs.
Insurer: Prudent Pet
By: gimmeplottsgmail.com
Quick claim processing with easy to…
Quick claim processing with easy to follow instructions
Insurer: MetLife
By: Megan
This is a terrific insurance
This is a terrific insurance, thank you.
Insurer: MetLife
By: Eve Siegel
The only problem is trying to get the…
The only problem is trying to get the on line form filled out and sent. Other than that it was terrific. I would recommend to all per owners!
Insurer: Fetch
By: Carolyn
We rescued our dog from an abusive…
We rescued our dog from an abusive situation. We took him to a vet, they did bloodwork, vaccines and complete physical. Great! We moved 2 years and had to find another vet. We wanted to get him neutered and had to get the surgical bloodwork. The vet noticed that he lost weight and she wanted to wait to see if he continued to lose weight. She told me that there is some diseases that the dog acts and looks normal, but is fatal if not caught. I asked her if we schedule the bloodwork for the following week due to our waiting period. She said that was fine. Came in 3 days after the period was over. Had a complete panel of bloodwork $350. Submitted it and it was denied. Called to see why. Pre existing condition!! I told them that he was diagnosed after the waiting period. They told me that since the vet MENTIONED in the notes about it. It was considered pre existing condition! I told them that his old vet didn't mention it and he was OFFICIALLY diagnosed until he had the complete bloodwork done because you had to LOOKING at certain levels. They said no. Month later, scheduled the neutering. The vet canceled due to blood levels. Submitted it, they denied due to pre existing conditions. I called again to see why. It had nothing to do with PLE but since it showed some of the same results, it was denied. I asked them what exactly will they cover that won't be pre existing, she said well visit as long as it doesn't include bloodwork!! HUH?? Looking for another insurance, not worth it.
Insurer: Pets Best
By: Stetsie Sue
Feedback on customer service
I find the customer representatives to be very courteous and knowledgeable. It is some of the best customer service that I have ever had.
Insurer: MetLife
By: Joan Brekke
Payment is quick
Payment is quick Customer service is great
Insurer: Trupanion
By: Lydia Proto Russo
Trupanion Took Care of me with my cancer treatments for my Golden Daisy.
My recently rescued Cream Golden Retriever named Daisy was found to have cancer at a check-up. She required three surgeries and extensive treatment and healing. Trupanion worked with us all the way and covered what they promised they would. This made a stressful experience a bit more bearable and they were compassionate to my situation.
Insurer: Trupanion
By: JG Parlier
Excellent Pet Insurance
Very happy with the claim process and results
The company I trust
Healthy Paws is a wonderful company with my pet’s best interest at heart. They are very caring and always fast with reimbursements for his care. I wouldn’t use any other company for my pup’s needs!
Insurer: Healthy Paws
By: Traci Siegel