224,598+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,598 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,598 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,993 reviews

4.9
Healthy Paws

11,393 reviews

4.9
Fetch

5,953 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,384 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 20, 2023

Easy Claim Process

It was easy to file a claim and my disbursement was sent quickly.

Insurer: Fetch

By: Sherri E.

August 20, 2023

I just began

After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.

Insurer: MetLife

By: Rob

Useful
August 20, 2023

Easy to understand

Easy to understand

Insurer: Sonnet

By: Patrick Dale

Verified August 20, 2023

Easy process and updates along the way is appreciated!

To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.

Insurer: Fetch

By: Johanna W

August 20, 2023

Very simple and easy to use website for…

Very simple and easy to use website for information and claims. Customer service is responsive and was very helpful.

Insurer: Embrace

By: Stefan B.

Verified August 20, 2023

Easy filing process

Haven’t yet received payment but the claim filing process was simple, straightforward and quick. I really appreciate that.

Insurer: Figo

By: Cindy

Verified August 20, 2023

Very difficult to communicate with this…

Very difficult to communicate with this company when there is a problem. The app does not always receive your claim. They asked for an email instead but said claim was blurry but the requested supervisor was able to read it. I eventually received my request. Each of the claims I have made was delayed for some reason.

Insurer: Fetch

By: Henry Sessa

Verified August 20, 2023

Beware of big premium raise after first year

Very satisfied with level of coverage. The claims process is fairly easy and review is pretty quick. The amount of approval and reimbursement was surprising! Everything was really terrific, until I was informed that the policy premium was increasing from about $950-$1250 after only 1 year. My dog doesn't even have any serious or chronic issues. So, for that fact alone, I can only give 1 star.

Insurer: Fetch

By: Michele V.

Verified August 20, 2023

Easy to file claims online

Easy to file claims online, quick turnaround and easy to understand settlements.

Insurer: Fetch

By: Kathy Bennett

August 20, 2023

Very pleased with Pets Best

We have used Pets Best insurance for our mini golden doodle for several years. He will be eight years old in January 2024. I have been very impressed with the ease of filing claims and the prompt response from the company. I have had reimbursements directly into my bank account within days after filing

Insurer: Pets Best

By: Sherry Butler

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