154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 08, 2024

Finally an insurance that would approve the claims instantly!

Finally an insurance that would approve the claims instantly!

Insurer: Spot

By: Vaibhav Padhiar

Verified June 08, 2024

Excellent service

Excellent service . Got my money 3-4 days after the claim . 💯 recommend

Insurer: Spot

By: Jannah Escaffi

Verified June 08, 2024

Figo easy to use; doesn't cover the big expenses

Figo has an easy to use app interface and as a Costco member, their premiums are significantly more affordable than other pet insurance, even through my employer. I, however, almost didn't renew after one of my dogs (who was a stray, found on the streets) ended up needing almost $2K in dental work. Her initial exam included a cursory look at her mouth (which she didn't like and the Vet was barely able to see the side of her mouth). They noted "mild calculus". When she went back to be spayed, I requested a teeth cleaning. It wasn't until she was in surgery and they began her cleaning that they noted two molars were rotting and needed to be extracted. There was NO indicator in her initial exam or behavior that she had rotting back teeth. Figo denied the claim for the dental surgery. I appealed. They denied. I appealed again, with a letter from the vet. They denied it. Why have pet insurance for incidents such as that, where the initial exam on a street-found stray, aren't covered? Honestly, I almost walked away from Figo. I ensured that should Ellie have other teeth issues in the future they would cover it and they said, yes. We shall see. Be careful what your vet notes on an initial exam. A pre-existing condition that was unknown should have been covered, period. My Vet agreed and Figo still denied to cover it.

Insurer: Figo

By: Stacy V

June 08, 2024

Great process!

Great process! Efficient, thorough, quick

Insurer: Pets Best

By: Doreen Wilson

June 08, 2024

Hospital Bill

Thanks to Pets Plus US for the great job they are doing in ensuring that Smartie gets the best care and gets better as quickly as possible.

Insurer: Pets Plus Us

Veterinarian: Peel Animal Hospital

By: Curtis

Useful
Verified June 08, 2024

Dislike how my rates went up around 30%…

Dislike how my rates went up around 30% after the claim process

Insurer: Embrace

By: Julian Hernandez

June 08, 2024

Pets Best never pays

After several years of having a policy, this company never paid one claim. Their excuse was always “contacted veterinarian for more information.” According to the vet they never contacted them, and they never paid a claim. Total waste of money.

Insurer: Pets Best

By: Andrew

Useful
June 08, 2024

Love MetLife

Excellent company to do business with. Easy to submit claims and they are quick to process. Recommend them highly.

Insurer: MetLife

Veterinarian: Bound Brook Vet. Clinic

By: Catherine

Useful
June 08, 2024

Shadow

ASPCA is wonderful!! My Shadow has been getting ultrasounds, biopsies, etc. ASPCA has been awesome and has not taken long at all to process my claims. I’m so grateful for them! I would and have recommended them!!

Insurer: ASPCA

By: Vicki

Useful
June 08, 2024

My furry friend was enrolled with…

My furry friend was enrolled with Accident and Illness plan for almost two years. After she was treated for an illness recently by the local vetanerian I filed for insurance of the $600 bill. Upon inquiry of the coverage they told me they needed a full record of my pets wellness records, which the veternian furnished to them. Again I called to see what benefits I would collect after the $250 deductible and still they put me off by saying they needed more information about the meds used for treatment which was clearly itemized in the bill furnished to them already, as if it was not necessary. Always a reason not to process the claim. Two years of premimuns for $0. Stay away from this company.

Insurer: Spot

By: Jeff brooks

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