225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible customer care. It takes a month to get reimbursement and they don’t seem to care about your needs.
Horrible - takes over a month for any reimbursement. Their customer service is horrible. They seem to not care at all about their customers. No one seems to want to answer questions or assist either claims.
Insurer: Pets Best
By: Kris Mathews
Rebecca was very helpful at finding the…
Rebecca was very helpful at finding the perfect coverage for me.
Insurer: Prudent Pet
By: Makayla
Fast turn around for payment
Fast turn around for payment! Great customer service!
Insurer: Figo
By: customer
I get a different story every time I…
I get a different story every time I call there, I don't think I have received the same answer once, I have been told to go to the pothole, I have been told to to two different email addesses, I know I submitted at least once because I received a rejection letter, the reason for the rejection was I did not include invoice; I found that email and I absolutely included. I am over this, it is only a $100 invoice that doesn't even cover half my deductible. Is the MO there to just break people down or is your staff just poorly trained. I would like precise concise directions sent my email from someone in the know.....extremely frustrated with you people
Insurer: Nationwide
By: Ed S
this company makes it so easy to submit…
this company makes it so easy to submit claims and they reply to let you know they are working on the claim and when it is finalized they contact you again to let you know. I could not be happier
Insurer: Embrace
By: Donna D
Paid over $140/month for 15 years
Dog in great shape, blood work great just can't see or hear. Wanted to give her at least her site. Rat Terriers can live to 22 years. Didn't cover meds, cataract surgery (was eligible) but won't confirm they would pay the bill, $2500/eye. Couldn't risk paying out of pocket. don't know if I would use them again.
Insurer: Nationwide
By: Peggy
Really good customer service
Really good customer service! Sonnet is the best insurance company I have dealt with
Insurer: Sonnet
By: AJV
Very easy to quote
Very easy to quote, bind and issue the policy.
Insurer: Prudent Pet
By: Keith Philipps
Ease of submitting and results were…
Ease of submitting and results were returned quickly
Insurer: Embrace
By: Ely Clapp