225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Really poor experience from Healthy…
Really poor experience from Healthy Paws. They had no issues taking money from me for 7 years, but never helped when we needed it. I've been paying insurance for the last 7 years. I've been fortunate enough to never need to file a claim until a few months ago when my dog needed to visit the ER. A couple thousand dollars later he came back and was ok. When I went to file the claim, it was rejected multiple times because I was missing the initial paperwork from his first vet visit (7 years ago). This vet no longer has the handwritten "soap notes", only the electronic form from his initial exam. I've had multiple customer service interactions and am told if I can't get the soap notes, I'll need go to a vet to get a new checkup with "soap notes", and any claims that occurred before that time would not be valid. Why would they take my money for 7 years if they were never going to be able to process a claim. If they needed the paperwork up front, they should collect it before they take my money. Frustrated, disappointed, and now broke.
Insurer: Healthy Paws
By: Kegan Townsend
Claims initially took too long
Claims initially took too long, but you get points for catching up quickly. Haven’t seen enough checks yet though, so…
Insurer: ASPCA
By: Richard Drakkir
Sonnet understands people can have…
Sonnet understands people can have difficulty with payments especially when it's out of your control..things happen and they worked with me to get back on track and did not threaten with a cancellation..they gave great service and are always polite.
Insurer: Sonnet
By: Cindy Gallant
Every aspect from signing up for…
Every aspect from signing up for coverage, to customer service and the cost of the premium.
Insurer: Spot
By: Joe Iannetta
constant requests to review.
I purchased ASPCA insurance. There is a 2-week waiting period until it activates. The two weeks has not yet elapsed. Yet ASPCA Pet Insurance asks me daily to rate them. They get -1 stars for hounding me to review a service I cannot possibly have made use of.
Insurer: ASPCA
By: An Unhappy Customer
Easy claims process
The process to submit a claim and receive reimbursement was very simple and straightfoward now that everything is electronic and can be done online. It is no longer needed to bring phsyical forms to the Vet office for claims. I submitted a claim for my cat's ER visit and had my claim processed and the reimbursement sent back to be in a week's time.
Insurer: Embrace
By: Shirley Zhang
Good service!
Claims are reviewed promptly and effective communications!
Insurer: Spot
By: Lorry Mooney
I really like the company and what they…
I really like the company and what they have to offer. The thing I don't like is having to pay for service ahead of time that is supposed to already have a credit amount. I understand the money is reimbursed but I feel the deductible should be like that, not the rest. Other than that, I like the rest so far.
Insurer: ASPCA
By: Kimmie Haley