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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer Care is so passionate and…
Customer Care is so passionate and always looked at ways to help. My cat had a surgery. I just had to submit my cat’s medical history and receipts. Claim process is so simple and I was reimbursed in couple of days without any hassle. I strongly recommend Spot pet insurance.
Insurer: Spot
By: Kasyapa
Easy to navigate
Easy to navigate. Quick response time
Insurer: Fetch
By: Nancy
Easy Claims, Excellent Coverage
Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.
Insurer: Lemonade
By: CC
Don't hesitate, Spot is the best!
This is my first time having coverage for my pets and I'll be honest I was a little skeptical. Ive heard mixed things from other pet owners about insurance and I was worried I was just wasting my money. But spot has gone above and beyond. They cover everything they say they do and provide quick reimbursement without any hassle. On top of that their staff are very kind and helpful. We recently had to put one of our pups down after they consumed a toxic mushroom, it was very hard on our whole family. When I called to cancel her coverage and they offered their condolences and confirmed our claim would still go through. Then the next day they called to check in and see how my family and I are doing. They asked how our other pup is coping and said if we needed anything to give them a call. I've never had that kind of service from my health insurance. Spot is truly the best company, thank you for all you do.
Insurer: Spot
By: Shannon Shakespeare
Thank you for being so prompt
Thank you for being so prompt
Insurer: Fetch
By: Robert Hamm
First claim for cat
I filed my first claim for my cat two months ago. Knowing that with the first claim, insurance will need a full history and Embrace was honest and said that would make processing the claim take a bit longer, I knew what to expect. Once it was paid, it was accurate and just the amount I expected. I was quite satisfied.
Insurer: Embrace
By: Donna Chesnut Kidd
Fast and Easy
It is so easy to submit claims and this one had a super fast turn around.
Insurer: Fetch
By: Alexis Fernweh
Fast and easy process
Fast and easy process! I signed up for Fetch when we adopted our dog and I thought I would cancel when I got home. I am so glad I forgot to do it! 8 months later our puppy had to have patellar luxation surgery. This insurance has been a lifesaver.
Insurer: Fetch
By: Marcella
Wait time and reimbursement was not…
Wait time and reimbursement was not what I expected.
Insurer: Fetch
By: Tammy DaSilva
Spot is awesome
Spot is awesome! Submitted all documents and literally had payment as little as 2 days later. They’re very quick to get payments released and if you have any questions, their customer service is great too! No complaints here.
Insurer: Spot
By: Melissa B