209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time for emergency claim two days…
First time for emergency claim two days before Christmas. Online submission process was easy and everything went well. No hassles.
Insurer: Spot
By: Patricia Markle
PetsBest - Super Easy to Work With
PetsBest has always been easy to work with, making claims is super easy and reimbursement is always fast.
Insurer: Pets Best
By: Sue Fisher
Easy to deal with
Easy to deal with - highly recommend
Insurer: MetLife
By: customer
Aileen Andino was very informative and…
Aileen Andino was very informative and knowledgeable. She was extremely caring and thoughtful. She explained the whole process in detail!
Insurer: Fetch
By: Trevor Byars
The process has been easy and payment…
The process has been easy and payment has been quick.
Insurer: MetLife
By: customer
This time the process was quick easy…
This time the process was quick easy and fair!
Insurer: MetLife
By: customer
Fetch forced me to renew my policy, even though I attempted to cancel before renewal (Read Fetch's reviews on the BBB: 1.13 stars)
If you're thinking of using Fetch Pet Insurance, don't. I've been with Fetch for nearly two years and recently decided to cancel my policy, which was set to renew on Sunday, 1/11/26. I attempted to cancel on Saturday, 1/10/26, the day before my card was to be charged. But because Fetch doesn't have their phone lines open on weekends, I was forced to use their chat to try to cancel my policy. After being told several times by a chatbot that I needed to call in to cancel my policy, I finally found a way to connect with a human. As expected, the human told me I couldn't cancel my policy via chat and that I needed to call in to do so. I then emailed the support team to attempt to cancel and was told the same thing: I needed to call in to cancel my policy. I was then charged $93.82 the next day. Annoying, but I figured that because I had created a paper trail of wanting to cancel BEFORE my renewal date that I could just call in on Monday, speak to a human, explain my situation, and get Sunday's charges reversed. I was wrong. After over 20 minutes on the phone with "support," I was told that Fetch was unwilling to reverse my charges and retroactively cancel my policy because their terms of service state that all cancellations must take place over the phone (even though I had attempted several times the day before my renewal date to cancel my policy). If Fetch is going to force people to cancel over the phone, they need to be available by phone 7 days a week. Yes, I understand that I was bound to the ToS I agreed to when signing on with Fetch, but I figured the company would be willing to work with me since I'd requested cancellation before my renewal date. I was wrong. Fetch is a predatory company that enacts predatory practices. If you're reading this, know that Fetch's main goal is to extract every single dollar from you that it can. They intentionally make it impossible to cancel policies on weekends, and are unwilling to retroactively cancel policies and refund customers even if they'd submitted a request before their renewal date. My advice after two years with Fetch is simple: Go find another pet insurance company. I'm going with Progressive.
Insurer: Fetch
By: Noel
Reliable Insurance Coverage
I have had this insurance since my dog was a baby and only recently had to file claims. So far, all of the claims have processed easily and as expected with no problems.
Insurer: Trupanion
By: Angela
Quiet Price Increase
My policy has increased 40%. I noticed on my card statement and was shocked because I never received an email. It was not until I checked my healthy paws account that I noticed the notification. I do not recommend this company. I thought my 40% increase was bad, I’m seeing others who have had an increase upwards of 100%. Also, some of the most recent positive reviews seem off….
Insurer: Healthy Paws
By: Proper Tragic
It is talking to the people who are…
It is talking to the people who are passionate and willing and understanding about what you are talking about and understanding a they are helping you with step by step a they are always friendly. Highly would recommend them without a doubt. Best choice I have ever made!!!
Insurer: Trupanion
By: Karen