208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible Experience PestBest over a year
I ahve had several excellent insurabnces fbut I chose petsbest as I had a hard time when my pets deid before. This insurance is basically terrible. The do not answer the phone, they do not pay for treatmenst the Veterinarian recommended. The waiting on the line today wa over 45 minutes. The ask for receipts that is being alrteady submitted. thye process takes oevr a month and if the do not understand someting then all start the process again. In the uploading, the system will delete page second. They can not deal with UC Davis Veterinary hospital as they do not understand the billing system. I have 2 pets and I will not select this insurance ever again. They do not pay for Arthramide shots,m any electrophoresis treatment advice by the the veterinarian. Today after waiting with the phone system that does not allow you to talk with an agent the person was questioin the bills, whehn I alraedy have cero balance in all iof them. both pets have teh same rehab treatment several time during 2025 and now they keep asking to explain the same treatment that is on both pets records.
Insurer: Pets Best
By: Elizabeth Arias Bohart
Logging on to Pet Ins was EASY
Logging on to Pet Ins was EASY. Sign up was simple. Contact info, type of dog, age, and Vet name all easy to provide. I didn't go with 5 stars because I was confused with the choice of plans: Accident or Illness ? As a customer, I want both. There does't seem to be a 'both' option. Further, I don't understand why my Plan will not be effective for two weeks. You requested two months payment up front and you are delaying services for two weeks. And, based upon this fact, I wish I could change the review to just THREE stars. However, you locked in 4 already - before my written review was complete. Again, NOT customer friendly.
Insurer: Nationwide
By: Alex.rydel
Completely deceptive coverage and…
Completely deceptive coverage and reimbursement policies. The only scenario in which this policy makes sense is if your dog has multiple, different, health issues per year. A single, life threatening malignancy that required $5K in treatment was reimbursed for $500 because it was a "single incident"
Insurer: AKC
By: T F
Best pet insurance
I have had the best relationship with Spot! The CS is always willing to have patience with any questions or concerns. You can hear the smile in their voices. My coverage is parallel to none other and processes is extremely prompt. I'm a customer for life!
Insurer: Spot
By: Elizabeth Henry
Great!
Great service, quick response, convenient to submit! Thank you!
Insurer: Nationwide
By: Courtney Noehr
Very easy to sign up!
Very easy to sign up!
Insurer: MetLife
By: Ronnie & Sheila Cannon
It was fast and easy to add another fur…
It was fast and easy to add another fur baby to the policy.
Insurer: MetLife
By: SALINA GARCIA
I’ve been with Spot for over a year
I’ve been with Spot for a year now and I absolutely love it! Claims are handled in a timely manner and everything is always taken care of with love and care! I’ve never thought of changing companies because it’s just so perfect
Insurer: Spot
By: Jasmine Lusiak
very helpful
great customer service very helpful, everything was explained
Insurer: Nationwide
By: Jessie