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So quick and easy
This is the first time I got pet insurance for one of my animals. I did my research and settled on Healthy Paws. I am glad I had this in place. My dog got sick on a weekend and we had to go into an emergency vet. She ended up having to stay for 24 hours. The cost was very high and without insurance I am not sure what I would have done. I was able to submit everything and with in 4 days of her visit I received a reimbursement. It was so easy to send in a claim and it is nice to have that peace of mind that I can do everything possible for my pet and not let a financial burden determine a decision like that. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Tenille
Don’t be fooled. Company generates its own reviews.
Don’t be fooled. This company generates fake reviews to increase its rating on Trust Pilot. Most of the reviewers are single reviews and are highly generic sounding. I am a customer about leave Healthy Paws. After you make a certain amount of claims or your dog ages, they increase the premium. Over a few years, my dog’s premium increase five fold, until it became impractical and unaffordable. Please do your research and find a pet insurance suitable for your situation after reading the actual coverage rather than selecting an insurance based on “reviews” like I did.
Insurer: Healthy Paws
By: Jacob Santee
This my first time with pet insurance…
This my first time with pet insurance. I am happy that I enrolled in ASPCA Pet Health Insurance.
Insurer: ASPCA
By: Helene Soto
Best Pet Insurance - HANDS DOWN
I have 2 pets insured through MetLife for @ 2 years now and I have never regretted it. Reasonable prices, fast claim processing, and quick repayment to my bank account. So glad my daughter told me about MetLife.
Misleading
I recently switched to Metlife pet insurance because all over their website they claim to process claims quickly. Everything was great to start, i was quickly reimbursed for my first claim and everything was going well. But it was clearly too good to be true because that’s when things hit the fan, my puppy was recently diagnosed with bronchitis, all the vet expenses ended up costing $1000+ but i wasn’t worried about it because I thought i had great pet insurance that I thought would reimburse us quickly. I was wrong, to start i’ve been waiting 3 weeks for my claim to be processed, when i had reached out to figure out what’s the hold up, they stated they need notes from doctor, usually they just contact the vet themselves which had not at all been done and no one communicated to me at all while waiting, that that was the reason for the hold up. So i got the notes myself and submitted them on my own, the first rep that i spoke with stated that once the notes were submitted that the processing would be expedited, that was a lie because the rep I spoke with after that said they do not expedite that process and she had no clue what the processing time would be. Again at this point i’ve been waiting 3 weeks despite them advertising 5 day and on the site it says 5-10 days. It’s been way longer than that and i feel like my times being wasted and im very frustrated with the lying and misleading nature from customer support. I feel like you can’t really fulfill your claims of being quick with processing claims, maybe don’t advertise that you are and lie to perspective customers.
Insurer: MetLife
By: Sophia
Great sign up process and online…
Great sign up process and online support.
Insurer: Trupanion
By: Edward Horwitz
Great customer service which was very…
Great customer service which was very expeditious and fair! Representatives were helpful and extremely knowledgeable!
Insurer: Embrace
By: Mr. James Geary
helpful,friendly and knowledgable…
helpful,friendly and knowledgable employees
Insurer: Figo
By: pat
Wasted 3 years of pet insurance
Wasted 3 years of pet insurance, big waste of money. Embrace considered EVERYTHING pre existing which was never the case. Meanwhile, each year was a price increase!!! Extremely disappointed! They always found some loophole so they couldn’t process vet visits.
Insurer: Embrace
By: Cathy Sharp
My first claim was easy and fast
My first claim was easy and fast. Reimbursement was quick too!!
Insurer: Spot
By: Morgan