154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 19, 2025

Great Service!

I shopped around for insurance for my new service dog. I had used Pet's Best for my previous dogs and after doing my homework, they still came out the winner!

Insurer: Pets Best

By: Marka

Useful
Verified October 19, 2025

I recently had to file a claim for my…

I recently had to file a claim for my pet, and I cannot speak highly enough of the experience. From start to finish, everything was handled with efficiency, clarity, and care. What truly made this experience great was the perfect blend of technology and human touch. Submitting the claim through the mobile app was incredibly simple—just a few photos of the invoice and we were done. But the standout feature was the communication. We received prompt confirmation that the claim was received, regular status updates, and a clear, detailed explanation of the reimbursement. The process was not only fast and hassle-free but also transparent. There were no confusing surprises, just a straightforward fulfillment of their promise. In a moment that can be stressful for any pet owner, this company provided peace of mind and proved to be a reliable partner in my pet's health. I would recommend them to any pet owner without hesitation.

Insurer: MetLife

By: Rich Mentz

October 19, 2025

Nearly 400% Rate Increase Since 2023 — Healthy Paws Is Exploiting Loyal Pet Parents

I’ve been with Healthy Paws for over 12 years, insuring my dog since she was a puppy. I used to recommend them to everyone. But now, I’m paying almost 400% more than I did in 2023 as my monthly premium has jumped from around $130 to over $510. Healthy Paws blames “rising veterinary costs,” yet veterinary inflation has been closer to 10–15%, nowhere near the massive hikes so many of us are facing. This isn’t an isolated case. I encourage you to scroll through forums or Reddit and you’ll see countless pet owners reporting the same thing. Once your pet ages, the rates explode, and switching insurers becomes impossible because pre-existing conditions are excluded. It feels like they’re banking on your love for your pet to keep you trapped. Pet parents deserve transparency and protection. These increases are predatory and unjustifiable. I’ve filed a complaint with the NJ Department of Banking & Insurance and contacted state leadership to push for regulation. I urge anyone reading this to think twice before signing up as the peace of mind you think you’re buying could turn into a financial nightmare later.

Insurer: Healthy Paws

Veterinarian: Sage Veterinary Center

By: Caroline

Useful
Verified October 19, 2025

We love MetLife pet insurance

We love MetLife pet insurance. Great company, great plan, efficient claims and reimbursements and well and sick plans. 100% reimbursement. I just wish the cost didn’t increase so much every year for those customers without large claims.

Insurer: MetLife

By: Brenda Trapasso

October 19, 2025

Best care ever!!

Once I received my Yorkies I couldn’t find a vet in my area that were accepting new patients. I was recommended to County view animal Hospital. Just 20 mins away and it has been the best decision. Their vets and staff are the best. I highly recommend them over all.

Insurer: Pets Best

Veterinarian: Country View Animal Hospital

By: Clarisa

Useful
October 19, 2025

I canceld my policy because of this.

I guess this leading statement in the comments box, "What went wrong this time?", explains their work. My dog is experiencing something to cause him to vomit and I've had numerous tests done on him to see what might be the cause. Because a vet visit 11 & 1/2 months ago mentioned vomiting, Embrace stated this is a preexisting condition. Vomiting? Really? Who has a dog who didn't. My case is extreme this time, but Embrace refused to reimburse me a dime on anything. They said he would be covered for vomiting in the future if he has no further case of it for 12 months. I guess I missed the window of opportunity by half a month.

Insurer: Embrace

By: John

Verified October 19, 2025

My Pets visits to the the vets are…well worth it !

My Pets visits to the the vets are sometimes over too much,But believe in keeping them healthy!And you guys make my Claims so easy!Keep up the good work !

Insurer: MetLife

By: Eduardo Jauregui

Verified October 19, 2025

Competitive rates and easy…

Competitive rates and easy reimbursements. Would recommend to any pet owner for peace of mind.

Insurer: Spot

By: Kelly Brink

Verified October 19, 2025

good

very easy to use

Insurer: MetLife

By: Riley Charters

October 19, 2025

Pets Best app is simple to use

Pets Best app is simple to use. Everything is explained and if you provide all the necessary paperwork the refund is in your bank account or mailbox quickly.

Insurer: Pets Best

By: Ana

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