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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I just talked to customer service about…
I just talked to customer service about changing the due date for payment on my account. It was a simple request and handled immediately. The person I talked with was very helpful and very nice. Great attitude! Thank you so much 😊
Insurer: Fetch
By: Larry Shaffer
Love that I chose the 90% with $300…
Love that I chose the 90% with $300 deductible. Clear breakdown of how your claim is being processed. The only sort of negativity is most times it takes the full 2 weeks to receive reimbursement and the monthly policy went up $30-$40 since last year.
Insurer: Fetch
By: Patricia
Easy to submit a claim
Easy to submit a claim. Reasonable turn arount to payment.
Insurer: Fetch
By: Patrice
Terrible
Terrible, hard to get them to cover anything, would go with a different company.
Insurer: Spot
By: Sarah Boyd
We were so thankful to have the…
We were so thankful to have the insurance when our dog had her first seizure and then later on diagnosed with epilepsy. It has made the decision making on testing and treatment so much easier not having to constantly be worried about money. We truly believe having Fetch insurance has saved her life in the long run!
Insurer: Fetch Canada
By: Cara Marks
Exceptional service
Easy, no-hassle claims process and extremely competent customer service.
Insurer: Spot
By: Kristin Strommer
Carmen was very helpful and answered my…
Carmen was very helpful and answered my questions regarding coinsurance and coverage
Insurer: Prudent Pet
By: foxpafaol.com
Piece of mind in the middle of everything else!
Things got complicated after spaying Charlie, and we had our first scare with her. Knowing that we had insurance was peace of mind in the middle of everything else! It took a few days, but our claim was approved and we got the reimbursement as expected. While we hope not to need it again, we are so glad we got SPOT since day one! 🐶
Insurer: Spot
By: Clarissa R
Very fast Claims only took 2days and…
Very fast Claims only took 2days and the check is in the mail
Insurer: Spot
By: Cher Cordes
Great coverage
Great coverage. Very prompt reimbursement!
Insurer: Spot
By: GT