224,738+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,738 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
Great experience. Easy, fast, and friendly. All 5 of my rescues are on. It's too bad I didn't add the last guy last year as they are no longer offering 90% coverage.
Insurer: ManyPets
By: Mia Rusali
Excellent service and response time.
Excellent service and response time.
Insurer: Embrace
By: Elidia De Blieux
Run, don’t walk from Sonnet
My home was burglarized and my vehicle stolen and smashed on August 20th. It’s now September 18 and I’ve still yet to hear from an adjuster. I’ve been calling and emailing for weeks only to learn that my adjuster has been on vacation the whole time, and the person handling their caseload is just ignoring my calls and voicemails. I used the chat support and they “escalated my issue” and assured me that I would hear from someone within 24 hours. That was a week ago and today I’ve again used the online chat feature and I’ve been assured that the issue has been “escalated” to management and to expect a call within 24 hours. I wonder how long it will be this time before I’m again forced to use the chat and have my issue escalated. I don’t need it escalated, I need an adjuster to tell me the status of my home and auto claims. This is *basic* insurance claim stuff and I’m waiting weeks on no replies, only to now find out my adjuster will be back from vacation on the 24th? We buy insurance for peace of mind; to know that in a time of great trouble, at least we’ve been paying into insurance and don’t have to worry about losing the things we work hard for. It’s easy to say that Sonnet has made my already awful experience far worse through their inaction and empty reassurance. EDIT: As for the below response from Sonnet, did you read my review? I’ve chatted in multiple times over weeks and THIS is the result of those chats. If you think I’m going to waste even more time re-explaining this to someone with absolutely no power to fix the problem, you’ve lost your mind TN. I hope you find a job at a real company because working for these pirates isn’t a good use of your life.
Insurer: Sonnet
By: Simon Gorsak
Easy of submitting a claim
it has been easy submittal of claim process and response is usually very quick as well.
Insurer: Figo
By: Simona
Spot has been so responsive to all my…
Spot has been so responsive to all my claims!!
Insurer: Spot
By: Teresa Fryer
Fast and efficient
I haven’t had to submit many claims thank goodness but anytime that I have it has always been extremely fast as to whether it’s approved or not and I have never had an issue where it has not been approved. Thanks for your help in otherwise stressful time
Insurer: Trupanion
By: Paula
Wonderful
I have used Trupanion for all of the dogs I have had. They are a wonderful insurance company and I would recomend them to anyone. Wonderful service. Wonderful care. Wonderful interest. Thank you.
Insurer: Trupanion Canada
By: Ted
Great customer service
Great customer service, quick to chat and to talk to someone. Very friendly staff and great insurance rates.
Insurer: Sonnet
By: TL
I have had quick response.…
I have had quick responses from spot Pet Insurance with good expectations. They have paid big part of the bills.
Insurer: Spot
By: Mara De Armas
Stay away, run
Very first claim, was sent an email after an extended period of time, stating that my veterinarian had not provided the past one years worth of records. Before I could respond, within two or three days, I received an email with a denial on my claim Tried contacting customer service, and actually speaking with a human. Was then told that I needed to go secure all of my prior records for my pet from other veterinarians and scan and/or email to PetsBest. Seems like all the work is on the customer, the insurance company, simply taking your premiums and making random denials. I’ll jump through hoops this time, but if I get denial on something clearly covered. I’ll drop this insurance company like a bad habit. .
Insurer: Pets Best
By: John