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Trupanion Incredible for My Dog with Brain Tumor
In August 2021, our dog Willow was diagnosed with a likely meningiaoma in her brain stem. At that point, she received radiation and despite a pneumonia she caught during sedation, made a complete and amazing recovery. Trupanion reimbursed us in a timely way for her treatment and for the subsequent pneumonia. Despite her illness, they continued to cover her. This continued coverage was key, because in February 2023 the tumor returned and we began the process of treatment. This time around, the recovery and subsequent year was marred by periodic pneumonia secondary to the tumor. Again, Trupanion covered everything quickly and without question. Our dog Willow lived until June 2024, and during that time we received tens of thousands of dollars in coverage from Trupanion. Without them, I do not know what we would have done. Luckily, we didn't have to find out.
Insurer: Trupanion
By: Geoff Sanzenbacher
Customer service is great
Customer service is great. Easy to submit a claim.
Insurer: Spot
By: Pamela Moreno
Just sent in a new claim awaiting reply
Just sent in a new claim
Insurer: Spot
By: Michael Williams
Really fast at responding and paying…
Really fast at responding and paying out!
Insurer: Spot
By: John Twomey
Every time I have ever called
Every time I have ever called, customer service has been knowledgeable and so helpful. I also feel my claims are paid within a reasonable timeframe. I would and have recommended Fetch to all my friends. -Elke Ferguson.
Insurer: Fetch
By: Elke
Claim in review for longer than expected
A claim that i submitted 3 weeks ago is still in review and i don't know for what. I am almost starting to think if i should be looking for another insurance provider
Insurer: Fetch Canada
By: Karthik somasundaram
Terrible, No Reimbursements
Terrible company! Takes your premiums and reimburses Nothing! Considers Death to be a pre-existing condition! What a Scam! Do Not Waste Your Money.
Insurer: Pets Plus Us
By: Donna