224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Avoid Spot insurance for any type of injury based coverage
Last year after my pup experienced an injury, I decided to get some pet insurance to help cushion the financial burden if a worse accident happened. Had minor claims 2 or 3 times, but then she injured her rear right leg, damaging her ACL, which required surgery if she were to be able to function normally and be able to play. She's only 3, and I can't imagine not letting her have the ability to run and play as she likes, but the surgery was over $5K. Planned to pay regardless, but thought the insurance could help cushion the cost, the whole point as to why I purchased it. We had previously sent over records from our primary vet, who had taken an x-ray the year prior, and said she MAY have hip dysplasia, so because of that SPOT denied the claim entirely. We went to a specialist for the surgery and got more X-rays, and the specialty vet confirmed she did NOT have hip dysplasia, we submitted the documents, and the claim was denied again. The customer service rep provided me with the appeals email, which over the last 3 months, I have emailed several times, and have not received a single response. I confirmed I had the email correct, and still nothing. They don't appear to have any intent of responding or even providing a show of considering an appeal. It seems that this agency is another predatory company in an unregulated industry. Avoid at all costs. Better off paying on your own and saving the monthly fee.
Insurer: Spot
By: Tanner
Hands down the best pet insurance
Hands down the best pet insurance. Trust me and try it.
Insurer: ManyPets
By: Kristopher Nyquist
Recently used the insurance for a…
Recently used the insurance for a yearly wellness visit. Wasn’t sure how to file my claim and spoke to a very nice woman who explained everything
Insurer: Spot
By: Sheila Karwoski
Embrace processed my claim quickly and…
Embrace processed my claim quickly and efficiently!
Insurer: Embrace
By: Ceres
EVERYTHING’S SO EASY!
Fair prices. Easy to submit claims. Quick turn-around. Everything that we senior citizens need! Thank you!!
Insurer: Spot
By: Kuulei Stockman
Claims are processed promptly and…
Claims are processed promptly and payments are made quickly
Insurer: Spot
By: ANNA
Easy to use
Easy to use, good process communication
Insurer: Spot
By: Kevin Bagwell
No discount for working in the Veterinary field
I would give 5 stars but, They don’t offer a discount for being in the veterinary field. But they offer one to Costco members??Even though we “the technicians” recommend insurance to all new clients.
Insurer: Figo
By: customer
Easy and helpful
I have submitted several receipts to Figo and their review is always quick and fair. I have used the vet chat feature twice and got good and helpful advice.
Insurer: Figo
By: Jessy
Don't get Fetch pet Insurance
If you're looking for pet insurance, don't trust Fetch. They are very glad to take your money. They are awful at paying a claim. They find any excuse to deny a claim. I cancelled after paying for three years. Very unsatisfied. Will never recommend this pet insurance company. Fetch is awful!!
Insurer: Fetch
By: Annette Domaracki