207,035+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,035 total


Most selected providers in "February, 2026"

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Verified February 28, 2026

They processed our claim quickly!

They processed our claim quickly and we were able to pay off the Credit card before the interest kicked in!

Insurer: MetLife

By: customer

Verified February 28, 2026

The gentleman agent was kind and…

The gentleman agent was kind and concerned and took care of my problems immediately

Insurer: MetLife

By: Bruce Bonneville

Verified February 28, 2026

Metlife tried to deny my claim making absurd assumptions

Metlife tried to deny my claim for my dog from a traumatic incident she had in 2020 where she hadn't had any issues since and no permanent damage to her eye, to a recently diagnosed genetic eye disease. My vet literally laughed out loud and said, this is the saddest most absurd denial i've ever seen. I did have to submit appeal and allegedly won, who knows but I got paid out for that visit. The the app is primitive. There's no clear way to tell if you've been paid or not. And some of my communication says it will be mailed to me yet.I hadn't received anything. I guess it's no different than human insurance.But I had high hopes for them.

Insurer: MetLife

By: Melissa

Verified February 28, 2026

Claims processing is timely.

Claims processing is timely.

Insurer: Spot

By: Karen Long

Verified February 28, 2026

Excellent platform to submit claims --…

Excellent platform to submit claims -- seamless so long as your vet gets you the forms

Insurer: MetLife

By: Sea Dog

Verified February 28, 2026

Easy filing

Claims are extremely easy to file and results are fair.

Insurer: MetLife

By: customer

February 28, 2026

Customer service is superior

Customer service is superior! We have three dogs and six cats covered! We may have the record for the most fur babies covered with MetLife. We have been very pleased with our coverage! Submitting claims can be a challenge on the website! The claims were paid mostly in a timely manner. Great company for multiple pets!

Insurer: MetLife

By: Jan Blume

Verified February 28, 2026

I called to advise you that you double…

I called to advise you that you double paid me for a service. Rather than you reverse the mistake, I was advised that I would receive a letter and then I could write a check and send the funds back to you. I am inconvenienced for your mistake.

Insurer: MetLife

By: Holly George

Verified February 28, 2026

Im always surprised when I get my…

Im always surprised when I get my claims back. Ill never go without pet insurance again.

Insurer: MetLife

By: Erin B.

Verified February 28, 2026

Simple and easy to submit claim

Simple and easy to submit claim

Insurer: MetLife

By: customer

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