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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 29, 2025

DISHONEST BILLING AND REFUSE TO HELP AFTERWARDS

I changed my credit card on file and for MONTHS they continued to bill the wrong card, and support claimed the card I could see tied to my account online was NOT in my account for billing. Refused to refund the charges to the wrong card and caused damage to my credit rating for something I did not do wrong. AVOID IF YOU LIKE TO BE BILLED PROPERLY.

Insurer: MetLife

By: sam

Useful
Verified November 29, 2025

Reimbursements are quick and easy

Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!

Insurer: Pumpkin

By: Julie

Verified November 29, 2025

We don't worry about pet bills anymore

We don't worry about pet bills anymore. Metlife pet insurance has our back. Now, our whole focus can be the health of our 4 legged children.

Insurer: MetLife

By: William J.

November 29, 2025

ER Visit

I was told not to get pet insurance but I’m glad I did. My girl has a deductible but I did get reimbursed for more than I thought I would. So grateful and my girl is fine.

Insurer: Pets Best

Veterinarian: All Creatures Animal Clinic

By: Sonya

Useful
Verified November 29, 2025

Too expensive and not much benefit

I submitted claims and within a week my monthly rate went up by almost $30.00. Claims are regularly denied and the allowable amounts are ridiculous. I’ve given them way more money than it’s saved me. I’m considering dropping the policy.

Insurer: Trupanion

By: Jim & Jayne Leighty

Verified November 29, 2025

Fast and prompt service

Fast and prompt service

Insurer: MetLife

By: customer

November 29, 2025

Easy and Worry Free

Pets Best has been incredibly easy to use and claims move quickly. We have 3 dogs and having Pets Best has removed the stress of having unexpected medical bills. We never have to say no to a test or procedure thanks to Pets Best having our back.

Insurer: Pets Best

By: Lauren

Useful
November 29, 2025

My little Charlie has been insured with…

My little Charlie has been insured with Trupanion since he was 4 months old. He is now going on 11 years old. Trupanion has been a god sent through some tough times and continues to cover my baby dog.

Insurer: Trupanion

By: Kelly Harris

November 29, 2025

Super simple

The claims process was smooth and easy. Uploading my documents was simple. Understanding what was covered was easy. And getting reimbursed didn't take ages.

Insurer: Pets Best

By: Jamilya

Useful
Verified November 29, 2025

The IT Not good

The IT Not good. EOB not printable or even save readable format. Claims submission forms not always accepted except maybe one / day. Using mac latest m4.

Insurer: MetLife

By: Pete

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