224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The buying experience is not user friendly
The buying experience is not user friendly. Why isn't it clear when policies take effect? Why isn't a physical policy sent to my home? Where are the instructions on how to get payouts?
Insurer: ASPCA
By: Anne Wyckoff
Very disappointed in the reimbursement…
Very disappointed in the reimbursement amounts. I paid for a good quality of coverage (as I thought) and reimbursement was not much. I will be shopping around because if something major happens I don’t want to have to worry if I am getting reimbursed.
Insurer: Spot
By: Pamela Bunton
The service used to be so much faster…
The service used to be so much faster and effective. I didn't get my money until a week after getting my claim accepted. The process takes almost 6 weeks in total. ASPCA isn't the same.
Insurer: ASPCA
By: Alexandra Gaitan
Prompt response time but missing information initially
Customer service was prompt in their response time. However, I needed to contact customer service because I had not been provided all of my customer/policy information as stated upon sign-up.
Insurer: ASPCA
By: Sydney
I am truly impressed
I am truly impressed! Went on the easy to use app, filled in the information for the claim, which is minimal and reimbursed within just a few days. THE BEST experience with ANY insurance company ever!
Insurer: Spot
By: Monika
Having my dog covered!
It was easy to follow and met what I was seeking
Insurer: ASPCA
By: Terry Peaks
The quick reply on reimbursements on…
The quick reply on reimbursements on vet visits and customer service is outstanding!!
Insurer: Spot
By: Nancy Garcia-Lake
Quick and easy claim experience
Quick and easy claim experience. I know I made the right choice getting this pet insurance.
Insurer: ASPCA
By: David
They were very professional
They were very professional. And knowledgeable of everything. That's what counts
Insurer: Spot
By: Michelle Burst
This is my first pet insurance
This is my first pet insurance after a series of many wonderful dogs. I never needed it before but now veterinary care is quite expensive and insurance is really needed. Gigi was great and helpful.Very easy to use.
Insurer: Figo
By: Christine