225,154+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,154 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far so good
Detailed info on reimbursements are not clear after submitting a claim. Otherwise, claims have been relatively easy to file.
Insurer: Figo
By: Sharon
Great insurance
Great insurance plans. Excellent customer service, prompt claim reviews and reimbursement.
Insurer: Spot
By: Nancy Herndon
The Best…
Spot Insurance is affordable and fast processing times. I was hoping I would never have to use it but it was a huge help when my cat fell ill. Great customer service and so simple to submit claims.
Insurer: Spot
By: C McCallen
Claim Proccessing
Because you process claims quickly and no hassles.
Insurer: Spot
By: Rosa Miller
Don't go without!!!
Game changer. We have 3 dogs, all of them have a plan with Healthy Paws. Recently, one of our dogs underwent a major surgery that was extremely expensive. Decisions have to be made quickly and cost is always a factor. However, that's why we got insurance in the first place. Healthy Paws covered 80% within about 10 days of the initial claim and continue to cover 80% of her medications afterwards. Their customer service is excellent and they genuinely care about your pets. We are so grateful for everyone at Healthy Paws. I wish human health insurance was this good!!
Insurer: Healthy Paws
By: Gina
Embrace Pet Insurance responded right away!
Embrace Pet Insurance responded immediately when I had to make a claim and the check was in the mail within a week! Great service!
Insurer: Embrace
By: Julie Meyers
Easy to use!
So far it’s been really easy to use! Have not had any issues.
Insurer: Figo
By: customer
Great Pet Insurance
The Pets Best website is very easy to navigate and submitting a claim is very easy. My claims are ALWAYS processed very quickly. I highly recommend this insurance to pet parents.
Insurer: Pets Best
By: Dani Bass
Maybe best for pets, but not for their owners
My pet has been with Pets Best since 2020, and if I could go back in time to choose a different insurance company, I would. Unfortunately for me, my pet has conditions now that would be considered "pre-existing" to other insurance companies, and therefore would not be covered. So I'm stuck. Anyways, my main issues with Pet's Best are: 1) Historically speaking, their claim processing is so, so incredibly slow. The average wait time to hear back from a claim would be 3-5 weeks, with a strong likeliness towards the end of that range. 2) They go through incredulous lengths to prevent you from meeting your deductible. What I mean by this is that they actually apply your co-pays BEFORE you meet your deductible. So let's say your deductible is $200 and your reimbursement is 70%, your plan covers your event and the bill is $175. You would think since that event is applicable, that $175 would be applied to the $200, leaving you with $25 left in your deductible. Simple, right? Nope. With Pet's Best, they will calculate your co-pays rates on that $175, as if your deductible was already met. So that $175 you thought was going towards your deductible is actually just $122.50 (70% (reimbursement rate * $175 (covered event) ). When I shopped around with other insurance companies, because I was dissatisfied with Pets Best, the reps I would talk to were actually surprised by this policy. I give them two stars because they have decently competitive rates, and the claim process is easy.
Insurer: Pets Best
By: Chet Ubetcha