224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to enroll
Easy to enroll. Did not see the opportunity to add preventative coverage until after I paid the annual fee and received a pop-up that I can't enroll for preventative until next year.
Insurer: ASPCA
By: ALove
Hate to have to use pet ins but when…
Hate to have to use pet ins but when needed Pet's Best has been their with their part. Good communication when a claim wasn't paid quickly.
Insurer: Pets Best
By: David Strouth Landrum
Affordable
Website is very easy to navigate and straightforward. It gives you all the details and information you need. Offers Accidental only insurance which is great! Affordable unlike other pet insurance companies.
Insurer: ASPCA
By: Thomacindy
Poor communication
Poor communication regarding when claims are going to be done, and have been waiting since before Labor Day for a call back from a manager regarding some payment issues in the past, along with how information given to one agent was not inputted in the system, when other agents confirmed it was in there causing overdraw on accounts and missed payments. Not happy with how I’ve been treated or handled since I brought these issues up at the end of August.
Insurer: Pets Best
By: Andrew Pacheco
Waste
All kinds of glitches. Also paid thousands into this policy over the years to be told the big emergency ending in death was a preexisting condition and wasn't covered. So basically anything ever wrong with your dog at the end is preexisting
Insurer: Embrace
By: Susan
Healthy Paws ROCKS!
We absolutely can't sing enough praises about the incredible service we've received from Healthy Paws Pet Insurance! From the beginning to now, our journey with them has been a lifesaver (dog saver?!)! Let's talk about speed – we were pleasantly astounded by how swiftly they handled our pet insurance claims. Disco, our beloved Pomsky, has faced quite a few health challenges over the years. He has an autoimmune condition that we have to monitor constantly, and he recently had to have a massive emergency surgery, which had us worried about finances. But with Healthy Paws, we found a reliable partner who has made the process incredibly fast and hassle-free. In the blink of an eye, those much-needed reimbursements are right in our account, freeing us to focus on Disco's recovery without the looming stress of hefty vet bills. Their customer service team is an absolute delight to work with – responsive, understanding, and overflowing with empathy for Disco's health concerns. The claims process is a breeze, and Healthy Paws lays it all out clearly, ensuring we can make well-informed decisions for Disco's care. But it doesn't stop there – Healthy Paws' efficiency goes beyond claims processing. Their user-friendly online portal is a breeze to navigate, making it super convenient to manage our pet's policy, access vital documents, and update information whenever needed. We're over the moon about recommending Healthy Paws to fellow pet owners. Their exceptional service, lightning-fast claim processing, and unwaveringly compassionate customer support are nothing short of fantastic. They've repeatedly shown their genuine care for pets and their owners. With Healthy Paws, Disco's well-being is in the hands of trusted experts, and we couldn't be happier with our decision. Thank you, Healthy Paws, for providing such an outstanding service!
Insurer: Healthy Paws
By: Ryan
We have been been Embrace for years and…
We have been been Embrace for years and they are so easy to work with. You submit claims on line and they pay all of them!! It is rally great we have a dog that eats everything and has a allergies, They are really just the best insurance company I could have gotten.
Insurer: Embrace
By: Christina Suter
Figo made my first claim experience so…
Figo made my first claim experience so easy. I am so happy I added the wellness rider. It helped so much with my kitten’s well check and vaccines. Thank you, Figo!
Insurer: Figo
By: Elizabeth
Pets Best is the Best
The whole process is seamless and as long as receipts, invoices and Vets reports are submitted, there is no delay in getting reimbursement. The on call nurses are great as well in advising what to do when unsure. I recommend this insurance to anyone I meet with an animal. Thank Pets Best for helping me take good care of our dog. In the past with other pets, I did not get much needed treatment because of the cost and deductibles with other insurance companies. Your once a year deductible, competitive pricing and excellent coverage makes it possible for me to be proactive on behalf of our precious animal.
Insurer: Pets Best
By: Dori Evans
The staff was wonderful
The staff was wonderful, friendly and very helpful. Loved the doctor too.
Insurer: ASPCA
By: Cindy Harned