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ease of use
ease of use - connected to current insurance updates, no hassle.
Insurer: MetLife
By: Shawn Watkins
By the time I got there to pick up…
By the time I got there to pick up Sadie, the vet had already filed, trupanion had already paid, and my balance owed had been adjusted. The process was seamless and allowed me to focus on my girls recovery.
Insurer: Trupanion
By: Laura
Prompt review and settlement.claims
Prompt review and settlement.
Insurer: MetLife
By: Mark
MetLife is a great pet insurance…
MetLife is a great pet insurance option. The claims process is straightforward and the web app and online website is easy to navigate and submit claims. The turn around time to process claims is fast.
Insurer: MetLife
By: Nancy P
Please pay attention before you join.
I have had more trouble with this insurance companies customer service than any service. They love to get paid every month but when it's time for a payout from them, they claim it's preexisting when in fact it was not! $2100 vet bill! My vet and I had to submit paperwork to dispute the claim and as proof that it was not preexisting! Just know they will give you a lot less than you bargained for. Still awaiting a decision.
Insurer: MetLife
By: Iris
All of it's good
All of it seems very nice and cannot wait to see what becomes of it
Insurer: MetLife
By: Deanna Keith
Claim processing time can be a little…
Claim processing time can be a little slow but the service is overall excellent.
Insurer: MetLife
By: customer