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Money grab
While I appreciate the coverage trupanion can offer my dog, I am highly disappointed that over the 2 years I have had this insurance, my MONTHLY cost has increased by $50. That is an extreme amount for a monthly cost increase (especially since i have yet to utilize this insuance in any way) and it is no longer an affordable option for me to continue with this insurance. I do not believe that this cost increase is necessary to "better serve me" as is often spouted in the notice letters, but is just a money grab by you playing on the emotions of pet owners. I will be better off saving that same amount of money each month in an account for my dog where I know it will be put to appropriate use.
Insurer: Trupanion Canada
By: Vanessa Kitson
Super easy and quick!
It was very quick and seamless to get my quote for Beans. The app was very transparent in what would and wouldn’t be covered and after our visit the reimbursement was in our account within 48 hours! Highly recommend.
was professional and…
The perdon was professional and knowledgeable as well. Easy to talk with.
Insurer: Embrace
By: Rebecca Frese
Easy and straight forward.
Easy and straight forward.
Insurer: Embrace
By: Cassandra Fowler
so far, not so good
so far, awful. We got Embrafce insurance recently. Sadly, my dog got badly hurt when she got inadvertently stepped on and then squished in a door (long story, no mal-intent, but dementia is a factor with the culprit) Embrace is denying the claim saying it is orthopedic and not covered yet. INSANE! unless they turn around the decision, I will drop and get another.
Insurer: Embrace
By: Susan Greenwood
Steffi was wonderful
Steffi was wonderful! She continued to remain in contact with me while i struggled to make a decision. She was patient and informative. She shared personal experiences with pet insurance which made it much easier to discuss any concerns. I didnt feel pressured to make a decision which definitely made it much more pleasant to work with her. I am hopeful all the staff with prudent are as helpful and pleasant as Steffy. Thank you again for your amazingnest!!
Insurer: Prudent Pet
By: Rosemary Ramirez
Healthy Paws - best pet health insurance!
Healthy Paws was very quick in reviewing and reimbursing my claims for my dog's hospitalization fees!
Insurer: Healthy Paws
By: Mel Y
nice interaction…
the representative was very friendly and helpful
Insurer: Prudent Pet
By: Jennie McInnis
No one answers the phone
The app is really easy to use, reimbursements are easy to receive. However, no one answers the phone and it took awhile for an email response that wasn’t an automated response. On top of that, even that person said she didn’t know why my claim wasn’t re-opened automatically after receiving the necessary records when it should have.
Insurer: Embrace
By: Nicole
Embrace has been absolutely wonderful…
Embrace has been absolutely wonderful to work with. So much stress and anxiety was relieved because of your efficient claims process. Additionally, the compassion you exhibited when I had to one of my little ones go was very appreciated. The policy change was just as efficient as your claims process. I always brag about Embrace!
Insurer: Embrace
By: Diane