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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service and sad news
Sadly, we had to report our Jake's death today. Our little Shih Tzu rescue gave us great memories. We'll miss his zoomies and best greeter at the door. Services and customer care have been awesome with Embrace's phone reps and use of the website for filing claims. Thank you so much!
Insurer: Embrace
By: OSCAR M
Happy Customer
I have Fetch Insurance for my two dogs and I'm very happy the way they handle my claims, people need to insure their pets to avoid expensive bills from vet's. I'm really recommend this Fetch Insurance to anyone.
Insurer: Fetch
By: Hector
Fast and efficient
So fast and efficient! Love it. Makes everything so easy and I need easy with my busy life.
Insurer: Spot
By: Linh
Quick and easy claim submitting…
We submitted our first claim and were very pleased at how simple it was. The claim was processed very quickly with no issues.
Insurer: Spot
By: Brian D.
Emergency
Recently Alvin chewed and swallowed a plastic bottle cap. Rush him to emergency vet hospital in Rhode Island at 10 pm. It was successfully retrieved. Filed claim online. Received check about 2 weeks later.
Insurer: Nationwide
By: Linda
BEWARE!!!!!
Really loved Petplan before Fetch purchased the company. Without warning I was dropped from 80% reimbursement with a $500 deductible to a MEASLY 60% with a $750. NOT what I signed up for & NOT something I'd waste so much $$$ on - I pay annually, have had consecutive insurance on my dogs for over 8 years with no lapse... what a slap in the face. Canceling my policy & going to Leomade. You shouldn't have to worry about these things. What if your auto insurance dropped you from $100k/300k down to $25k/50k + increased your deductible without your consent or knowledge? They wouldn't. It's illegal!
Claims paid timely
Paying claims. Keeping updated on status
Insurer: Fetch
By: Ilene K
Very happy with my experience!
Easy to submit bills and quick receipt of reimbursement!
Insurer: Spot
By: Bailey
Prompt response
Prompt response, so far so good with our new puppy!
Insurer: Spot
By: Cheryl