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Easy to use until you need customer service
It's very easy to sign up and set up autopay. The website is easy to use. Until you need any type of customer service, Embrace is fine. If you have questions, need to submit a claim that doesn't easily align with the pre-filled options, then you will email, call, and get nowhere. After 2+ years as a customer, I canceled and went with another company that provides basic customer service.
Insurer: Embrace
By: Assistant
Easy, efficient, prompt...great organization.
Embrace's website is super easy to use as was selecting the best plan for my multiple dogs and their unique situations. The website allows you to pick a plan with variable deductible amounts, coverage amounts, exclusions, etc. per dog. I was able to vary these amounts and immediately see the effect on the monthly rate per dog. With multiple dogs of various ages and issues, this was great. We recently lost our beloved dog to a snake bite. The website made it very easy to file the claim, and I was reimbursed very quickly and directly into my checking account. No hassle, no difficulties, and super kind representatives sensitive to the situation. Best insurance ever!
Insurer: Embrace
By: ReNae
You have made having a pet so easy
You have made having a pet so easy! I am so happy I joined spot.
Insurer: Spot
By: Katie Nelson
Easy to submit claim
Easy to submit claim - Fast reimbursement
Insurer: Embrace
By: Terry Rieger
I feel confident choosing Prudent Pet
As a pet parent most of my life, I’ve tried several pet insurance companies, always looking for the best way to protect my fur babies. I was pleasantly surprised to happen upon the Prudent Pet health insurance company. I was pleased with the pet health coverage available to me, and I was blown away by the extremely helpful and honest customer service. I was actually able to speak to a “real person” and get immediate answers to my pertinent questions. Rebecca, the customer service rep I was fortunate enough to deal with, was honest, knowledgeable and she made sure all my questions were answered to my satisfaction. For something as important as pet health insurance, I feel very comfortable and confident choosing Prudent Pet Insurance for my furry family.
Insurer: Prudent Pet
By: Amanda
Best company I have used
They reimbursed me faster than I expected and they are very friendly and courteous.
Insurer: Spot
By: Andrea Marquez
Unnecessary
Keep asking for medical records we uploaded the same day as we submitted our claim but overall please with Bruno's insurance
Insurer: Spot
By: Haley
Very easy to submit claims, fast payment
Very easy to upload documents. Claims were approved quickly with no additional information necessary. Money was available in my account immediately.
Insurer: Fetch
By: Becky W
Such a simplex process to submit my…
Such a simplex process to submit my claims
Insurer: Embrace
By: Valued LifeLock Customer
everything was quick and transparent
everything was quick and transparent
Insurer: Spot
By: Marco Zaccaria