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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 22, 2024

Well worth the price

Well worth the price, keeps our pets safe and covered!

Insurer: Fetch

By: Chelsey

July 22, 2024

Regular price increase for 100%

Every July, they increase the payment for 100% or even more. I have a young small pup, and 70% coverage just went up from $52 to $130 a month. Too much.

Insurer: Trupanion

By: Maja

July 22, 2024

Filing pet insurance claim

I had to call about my 2 cats claim submittals. I was put on hold awhile as it is Monday & employees are catching up after weekend of being closed...Anyway a friendly voice came on phone & introduced herself as Samantha. I started on my explanation of not being techno savvy & needed to find out if I had all required info turned in for my fur babies insurance claims. She was very patient & concerned that everything hadn't been submitted. She then asked & called my Kindness Animal Hospital & had to leave a message for them to return call so that they would assist me in making sure Fetch claim staff had all paperwork to proceed in my claims so I would receive my reimbursement in a more timely manner. I can't express my gratitude & her patience in assisting me. She is a real asset to your company. I might add that everyone I've contacted @ Fetch Pet Insurance has been a delight in assisting me. Keep up the good work & thank you!!

Insurer: Fetch

By: Jan Copeland

July 22, 2024

They’ll take your money for years and not pay

When you buy insurance for your pet, pay premiums for 4 years on 3 cats you’ve had for 9 years since kittens, have one of them come down with a medical emergency and feel confident about having insurance for just such emergencies, and then have Healthy Paws not pay a penny. Then you just got robbed. We’d have been better off just squirreling money away than to throw it away for insurance that doesn’t pay specifically what it’s for. These guys are thieves.

Insurer: Healthy Paws

By: David

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

We’re sorry for any frustration during the processing of your claims. As per the policy we require full medical records for all enrolled pets in order to process claims, this includes a copy of the required enrollment examination. Once full records are received (typically we ask for them when you file your first few claims) we then keep them on file for future claims processing. After thoroughly reviewing your account, while there were some records on file for your pet, we did not have their complete medical history (records dated from the time he joined your family through at least enrollment). This is why we continued to request those medical records. Our team worked with a senior claim processor, to utilize a visit from 2020 as the enrollment exam to process your claims, even though we did not receive any additional records from that time. Your claims have all been completed and approved for payment.

Verified July 22, 2024

I am very pleased with the service…

I am very pleased with the service provided. The claims process is very easy (even for a non-tech savvy 68 year old!). The time taken to evaluate the claim is relatively short, and we’re provided updates along the way. And the explanation of benefits is well explained, and what we contracted for. Overall, a positive experience. Would highly recommend.

Insurer: Fetch

By: Ann

Verified July 22, 2024

Fetch is very easy to work with

Fetch is very easy to work with. The claims are reviewed quickly and timely manner. Thank you Fetch.

Insurer: Fetch

By: Binesh

Verified July 22, 2024

Easy!

Fetch has been tremendous for us! So easy to work with. We just submit the invoice with SOAP notes and couple weeks later get the reimbursement check. It makes this cancer diagnosis a bit easier to accept knowing we have financial help.

Insurer: Fetch

By: customer

Verified July 22, 2024

It is very easy to file a claim.

It is very easy to file a claim.

Insurer: Fetch

By: Paulo Vares

July 22, 2024

Embrace takes the financial worry out of Medical decisions

Embrace had us my back on two different ER trips during the last 18 months. They are quick to answer questions over the phone and respond to submitted claims. They take the financial worry out of medical decisions. My dog Gatsby just left the ER on Friday afternoon after an overnight stay on IV medication and being in an oxygen cage (not cheap) and they just approved my claim Monday morning. Super fast. I highly recommend Embrace to anyone looking into Pet Insurance options.

Insurer: Embrace

By: Rachel

July 22, 2024

Best Pet Insurance!

ASPCA is the best pet insurance I have ever had. The claim process is very simple and reimbursement is fast. Coverage is great too!

Insurer: ASPCA

By: Adrienne

Useful

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