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Pet parents across the U.S. and Canada have left over 224,898 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Grateful doesn’t even come close!
I cannot say enough about how grateful I am for ASPCA pet insurance. When we brought home our Cavalier King Charles Spaniel at 8 weeks old, a friend who is a vet tech recommended ASPCA insurance, and we purchased it literally the day after we brought her home, even though she was seemingly healthy and perfect. She’s still perfect, but she does have seizures, which started when she was around 7 months old. Thanks to ASPCA insurance we were able to say yes to all of her bloodwork, hospital stays, MRI, spinal tap, medications, rechecks, and prescription food and not worry about the cost. She is our baby and I honestly don’t know what we would have done without insurance. The claims process is simple and direct deposit is wonderful. Additionally, the premium does not go up based on your usage!! They only base it on breed/age/etc. After filing thousands of dollars of claims, I was terrified to open our renewal notice. But it is only going up by $3 a month!!! Thank you thank you thank you for taking care of my sweet French Fry. I have donated to ASPCA my entire life and I will continue to do so.
Insurer: ASPCA
By: DM
Unsatisfied customer.
Called for physical address could not reach anyone. U should still have the option to choose payment and not only be able to do electronic transfer. Your 24/7 hotline did not pick up when called so what’s the use of that option. I had several issues of not being a satisfied customer at this point, may change my mind if payment option changes.
Insurer: ASPCA
By: Rosemary Macaalay
Quick Response
I received a call back in a few hours and received a cheque in a week.
Insurer: Sonnet
By: Don McIntosh
ASPCA insurance is a great value
ASPCA insurance is a great value. They process claims quickly. I looked at other insurances but non match up to what ASPCA covers.
Insurer: ASPCA
By: Kelly Ouellette
Very helpful great service and…
Very helpful great service and extremely polite.
Insurer: Sonnet
By: carly chamberlain
This was my first claim and I started…
This was my first claim and I started by contacting customer service to be sure I was submitting properly. The team was extremely helpful and everything moved along quickly. It was even more helpful when a prior document for my puppy was missing and as handled directly between embrace and my vet. The claim was completed quickly and updates were sent through the process. Emergency surgery for my 10 month old puppy was stressful enough and the embrace team absolutely made everything easier.
Insurer: Embrace
By: Brian S
when you deny a claim kindly give an…
when you deny a claim kindly give an explanation
Insurer: Spot
By: linda O