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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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New Lab Puppy
Great Customer Service and very happy since being a Service Member carrying USAA insurance that they directed me to the best Pet Insurance out there! Very knowledgeable customer service staff and overall great satisfaction with EMBRACE!!!
Insurer: Embrace
By: Paul Devin
I got a payment plan set up.
That I got a payment plan set up. My Embrace wouldn't let me process it on the website. This "try the website first", when you call is frustrating because I call only after I try to do it myself on the website.
Insurer: Embrace
By: Ronnie Sweeney
A rep that knew the product very well.
A rep that knew the product very well.
Insurer: Prudent Pet
By: Ray and Judy Dail
The service has been excellent so far
The service has been excellent so far! Very kind and knowledgeable people and the claim filing process has been so easy!
Insurer: Figo
By: Katie
We LOVE Embrace Pet Insurance
We LOVE Embrace Pet Insurance! They are always so quick to pay, and the coverage is very comprehensive. I have confidence that my sweet pup can get whatever medical care she needs, without having to worry about an unexpected expense.
Insurer: Embrace
By: Barb Polahar
Embrace checks all the boxes!
We have had Embrace for 9 years now and they have not disappointed. Friendly staff, easy to upload claims, user friendly portal, never an issue on covered claims.
Insurer: Embrace
By: Vincent Aliberti
Highly recommend!!
I have Embrace for a couple years now and highly recommend! Great customer service, easy to enroll (just added a 3rd dog), simple to file claims and the claim benefits are directly deposited into my bank account. I could have shopped around for my 3rd dog but figured why when I know Embrace has been great with my other 2! I have Zero complaints! Keep up the good work Embrace!!
Insurer: Embrace
By: Denise Stewart
Excellent
Excellent, the reimbursement was quick after the documents where summit.
Insurer: Embrace
By: Jose Luis Gonzalez
Great customer service!
Super friendly and helpful customer service, easy to process claims, and reasonable monthly premiums.
Insurer: Embrace
By: Michele C
The representatives are knowledgeable…
The representatives are knowledgeable and friendly. They work hard to resolve issues for the customers.
Insurer: Embrace
By: Siobhan Hill