154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 31, 2024

SLOW

Payments are incredibly slow, and the process required to submit them is also slow and tedious.

Insurer: Embrace

By: Anne McGee

July 31, 2024

Miss deadline for claim and you are out of luck.

Over 8,000 dollars spent over the life of my dog. Missed submission deadline for claims due to illness and other problems in my household. So, no reimbursement.

Insurer: Embrace

By: H. Wermuth

July 30, 2024

I am starting to think the wellness…

I am starting to think the wellness part of my policy is not worth it. It's $480 a year amd I only get $350 max back on reimbursement. I spent $ 290 last Vet visit amd received $25 back on a 90% reimbursement. About to drop this next month. I'll keep thd accident and sickness probally, but dropping the wellness. Plus l, it took 5 weeks to get my money back

Insurer: Pets Best

By: Steven Cook

July 30, 2024

Quick and easy

Josh was very helpful with getting me set up with insurance for my new puppy today! He made it quick and easy and explained everything in clear detail. Thanks Josh!

Insurer: Fetch Canada

By: Carissa

Verified July 30, 2024

All my questions were answered well

All my questions were answered well, and I got the information I was looking for

Insurer: Prudent Pet

By: Brett Heideman

July 30, 2024

Agent Laura had such a soothing voice…

Agent Laura had such a soothing voice and helpful attitude that she calmed my jitters. I am a grandmother and sometimes have difficulty doing forms online. We started together and came to a question. Laura called my vet’s office and she and the vet assistant did the work for me. I was so grateful. It was so thoughtful of Laura to go above and beyond.

Insurer: Fetch

By: Consumer

Verified July 30, 2024

I have tried a few other pet insurance…

I have tried a few other pet insurance companies; but a girlfriend recommended SPOT, so I made the switch. Recently, my Cane Corso torn his ACL and what a scary situation that was. SPOT was there and made filing my insurance claim so easy. I am beyond grateful to have this in place for my pets.

Insurer: Spot

By: April Henley

July 30, 2024

I called and spoke to Samantha

I called and spoke to Samantha. I had several things I wanted to discuss and she was very patient polite and pleasant. The best thing was that I didn’t have to repeat anything that I mentioned to her. Unfortunately,sometimes you have to do that and it makes you feel like people are not paying attention. This was not the case with her even though I threw a lot of information at her. She is a pleasure to work with and a definite asset to your company. Please give her the recognition she deserves. Thanks! Barb

Insurer: Fetch

By: Barbara Bautista

July 30, 2024

Easy to submit a claim

Easy to submit a claim

Insurer: Embrace

By: Albert Laser

July 30, 2024

14 years of excellent service

I have been with ASPCA for 14 years. The Customer Service Reps have always been professional. Sadly I had to euthanize my cat. The Rep I spoke with was compassionate. I definitely will stay with ASPCA if we get another cat.

Insurer: ASPCA

By: Edith Fisher

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