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Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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AKC Pet Insurance claims are easy with quick response
AKC Pet insurance is easy to use and very prompt with reviewing, communicating, and paying claims. You simply upload a copy of the vet bill and they immediately confirm they received it. My experience is that it is reviewed and I receive a statement with in 24 -48 hours. My claims have been paid by a check in the mail with in one week on most occasions. I wish my own health insurance was this easy.
Insurer: AKC
By: COL Mark Davis RET
This company sucks with timelines
This company sucks with timelines. We have been waiting for them to review my dogs medical history to determine if the costs will be covered. I have spoken with the vet and they seem to be providing Embrace everything that they have asked for in a timely manner yet nothing. This frustration could have been avoided had Embrace kept me in the loop of any and all updates. This would have been helpful instead of me trying to track information. Once the coverage term expires I will be looking for another pet insurance company.
Insurer: Embrace
By: Faith Rains
We have had a very tough year with our…
We have had a very tough year with our dog! She has had knee and stomach surgeries. The process for reimbursement and support from Embrace staff has been so helful.
Insurer: Embrace
By: Biz Magarity
They pay claims
They do what an insurance company should do: pay you for submitted claims. I have submitted 3 claims and all 3 have been reimbursed as I expected and fairly quickly. I have called them multiple times to check in items and their customer service staff is friendly and helpful. Very happy with this service and we will be renewing our insurance next year!
Insurer: Pets Best
By: Shelly Hunert
Way overpriced and don’t cover everyday…
Way overpriced and don’t cover everyday basic flea, tick and Hearworm meds beyond a small allowance. Purchased the premium plan with wellness for over $700.00. Had basic care and spay but never came close to getting over $300.00 covered return dollars to us. Will not recommend, did not renew. Recommend anybody but spot.
Insurer: Spot
By: Guy
Apparently I will be getting a…
Apparently I will be getting a substantial reduction on my premium, but I am challenged to understand your algorithm. Time of day, route, fatigue and mobile use are not always in my control. How is fatigue measured, only by how long one has been driving or by erratic maneuvers; and if I'm driving a back route to avoid long weekend traffic on major hi ways the cell reception may be disrupted. I am used to an algorithm that monitors how I drive such as acceleration and such versus yours that monitors when & where I drive.
Insurer: Sonnet
By: Bryan Beamer
Extremely satisfied with MetLife Pet In’s.
It’s been a year since I signed up my precious St. Bernard with MetLife, and I glad I went with them! They are very courteous, friendly, and extremely helpful. Their claim processing time has been for 95% of the time in a timely manner. I have and will continue recommending them to family, friends, and at the vets office!
Insurer: MetLife
By: Marie
I'm very Happy with Spot, reimbursement was fast.
I'm very Happy with Spot
Insurer: Spot
By: Donna Luke