154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 21, 2025

Efficient

It was an efficient process reviewing my claim and reimbursing me.

Insurer: MetLife

By: Marva Lynch

October 21, 2025

Easy

Easy, quick and effective.

Insurer: Embrace

By: Libby MacDuffee

Verified October 21, 2025

I joined Trupanion for my dog Bailey…

I joined Trupanion for my dog Bailey when she was a puppy. I have been completely happy with their service for over 4 years.

Insurer: Trupanion

By: Marianne

Verified October 21, 2025

Very easy

Very easy! It was easy to figure out what plan works best!

Insurer: MetLife

By: Kristin Harris

October 21, 2025

Denied Accident Claim

Claim denied because pain was unable to be localized and injury was assumed. Our dog was limping and whining with pain which is why he was taken to the vet. Complete joke to have pet insurance for accident and illness when claim is denied because of a reason like this. Whether the dog’s leg was broken or not, he was clearly in pain from an injury and we got no help from Pets Best. Even appealed the claim and after second review it was the same result. Customer service person actually recommended doing an appeal because she thought it sounded like we should have received some reimbursement..

Insurer: Pets Best

By: Brady

Useful
October 21, 2025

Amanda was very polite

Amanda was very polite. She made the entire process very easy and made it very clear I did not have to just accept the policy as is. I accidently blocked her voice mail and she called back right back which was great because I did not have to call her.

Insurer: Fetch

By: Nicole

Verified October 21, 2025

I was easy to enroll

I was easy to enroll

Insurer: MetLife

By: Ana Ramos

Verified October 21, 2025

Quickly process claims

Quickly process claims, easy to reach a human on the phone if I have questions. Very helpful and polite.

Insurer: Trupanion

By: Lisetta Diaz

October 21, 2025

Claim for cat Jerry

Had to bring our 2 year old cat Jerry to the emergency vet when he stopped eating and was throwing up. He ended up with a hairball blockage that the vets were able to resolve. It was very easy to submit our claim and communicate with Pets Best. I highly recommend them as your pet insurance!

Insurer: Pets Best

By: Alicia

Useful
October 21, 2025

Great insurance

Luna has given us such a heart ache this year with her unexpected ailments and your company has lived up to its reputation and not given us any issues with our claims. We are very appreciative, we would not be able to afford Luna's treatment otherwise. Thank you so much.

Insurer: Pets Best

Veterinarian: Veterinary Care Group - Little Neck

By: Joseph

Useful

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