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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First time I submitted a claim
First time I submitted a claim. Good so far
Insurer: Embrace
By: Sharon Lucas
Helpful Agent
Justin was super helpful and able to apply my employer discount faster than I could find it online (and I work in IT),
Insurer: Fetch
By: DC
I spoke with Samantha Jenkins who was…
I spoke with Samantha Jenkins who was absolutely a pleasure to chat with. I had several questions about why my claim was still in review and she explained everything with amazing clarity. She was kind, professional and extremely courteous. She truly made me happy that I chose Fetch to help me out with my Ginger. Thanks Samantha 🙏🏻
Insurer: Fetch
By: Jedd Taub
Fetch has been a life saver with…
Fetch has been a life saver with covering my pup’s insurance needs. Easy to upload my documents and quick turnaround!
Insurer: Fetch
By: Niki
Great pet insurance!
Spot is very user friendly and a great service!
Insurer: Spot
By: Julia
Tyler in customer service was very…
Tyler in customer service was very helpful. I had tried to start a claim online but ended up having to submit via email. Tyler in customer service was very helpful.
Insurer: Embrace
By: tammy tomczak
Josh was one of the best customer…
Josh was one of the best customer service reps I have ever dealt with. He was very personable, knowledgeable, friendly, courteous as well as helpful!
Insurer: Fetch
By: Kellie
Personable service when talking…
Personable service when talking directly to person. Kinda awkward when having a chat.
Insurer: Fetch
By: Frank Wooten
Today
Today, was my first time using Embrace to file claims for my pets. It was so user friendly. I’m glad I chose Embrace to be my pets’ insurance provider.
Insurer: Embrace
By: Sandra Stockton
Amanda was the sweetest
Amanda was the sweetest, most professional and kind person I had the pleasure of speaking with. She is an asset to your company!
Insurer: Fetch
By: Stephanie Ewing