154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 06, 2024

Healthy Paws is Amazing!!

I cannot say enough good things about Healthy Paws. They have been awesome, and I have to commend this company and all of its' team members for their caring, compassion and processing of claims in such an expeditious manner. One of the reasons I chose this company is because they have no maximum limits on any single condition, reimburse you based on your actual veterinary bill and cover congenital and hereditary conditions as long as they were not pre-existing prior to coverage. My Frenchie recently had eye surgery and having the insurance made it so much easier to have one less worry and allow me to focus on her and her recovery without worrying about the cost. They processed the claim within two days which is incredible, and the funds were in my account in no time. In addition, they reached out to see how she was progressing after her surgery. I am truly beyond impressed and would never ever consider another insurance company for my fur babies. Thank you, Healthy Paws!!

Insurer: Healthy Paws

By: Linda

Useful
August 06, 2024

Christina @ Lemonade Claims Rep

We had to take our fur baby Lucy to the emergency vet for a puncture on her left paw. Luckily she's doing well and no long term issues just lot's of stitches. Christina @ Lemonade assisted with the claim we submitted and she was very efficient, friendly and quickly processed the claim

Insurer: Lemonade

Veterinarian: Veterinary Emergency Group

By: Denise

Useful
August 06, 2024

Best pet insurance ever

Best pet insurance ever! Love the app and the representatives are so friendly, helpful and efficient. Seamless claim submission process! The only feedback to add is to add the option to upload pdf using the app.

Insurer: Embrace

By: Michele

August 06, 2024

Easy to use!

Competitive price, friendly staff, an app that’s super user friendly, quick response after filing a claim. What’s not to love about lemonade?

Insurer: Lemonade

By: Carl

Useful
August 06, 2024

Pet Life Saver

We have had some close calls with our 2 cats ! It has costs a fortune to keep them alive. My husband had other pet insurance, which covered nothing at a very high price. We heard about Met Pet Ins. took a chance, and it was the best ever move!!! MET PET PAYS IT ALL!!!! So thankful for it. If anyone cares about their pet ,GET MET PET INSURANCE !!!!

Insurer: MetLife

By: Linda

Useful
August 06, 2024

I had interest experience with fetch( Understand the PDS)

I have had the an interesting experience with fetch, they do not follow up claim, you are left doing the chasing. My claim went into dispute as they claimed that my dog had exiting condition based on eating wood chip. (Inflammation off lower gut causing bleeding in poo/vomit) So I asked Where in PDS does does it state that eating crap of floor is exiting conditions. ( I see yourtypical cookie cut reply. You have my detail you can explain and contact me ) Finally got resolution on my claim, spoke to Andrew Moore(Operation Manager), and I understand now how Fetch address existing conditions or not. Please read the PDS and section, Related to exiting conditions and what their definition is.

Insurer: Fetch

By: Davinder sangha

August 06, 2024

Outstanding service

I couldn’t ask for a better service, thank you pets best!

Insurer: Pets Best

By: Alessandro Paveri

Verified August 06, 2024

Fast,accurate and dependable

Fast and accurate

Insurer: Prudent Pet

By: mixmuszicgmail.com

August 06, 2024

They don't pay for any wellness check…

They don't pay for any wellness check up, which means I am just paying my monthly fee for everyone else's pet for the past 3 years... and when I filed for reimbursement, they requested "complete health history"... Why are there so many hoops for pet parents to jump through just to get what I paid for back? It's a really horrible insurance and I felt scammed.

Insurer: Healthy Paws

By: llin

August 06, 2024

Great Customer Care

The customer service department of Embrace Pet Insurance is well-trained and empathetic. Overall, I find their coverage to be good. They are always available to answer questions, and they are continually improving their website and app to make it easier to submit documents. I am on my third pet with Embrace. I would highly recommend them. They are not cheap, and prices go up annually, but it is good to have insurance when big bills come up.

Insurer: Embrace

By: TAK

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