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Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Financial Support when you need it
My overall experience has been positive. My claims have been paid timely. There was a period of a few months where PetsBest was updating software and it did seem the claims took about a month to process. When my claim has been denied I followed up with needed information (due to a newly adopted pet) and then claim was processed. I did a TPLO surgery on one of my dogs and was very please at the processing time and reimbursement. I have one pet on maintenance medication and have had no issues with claims being processed. I went 2 years having no need to process claims and then this last year we have had several needs and I have grateful to have this for my 3 dogs so I can make quality of life decision without having to heavily weigh in cost as I know after deductible I'll start to receive reimbursement. I recommend this company. My overall experience has been positive. My claims have been paid timely. There was a period of a few months where PetsBest was updating software and it did seem the claims took about a month to process. When my claim has been denied I followed up with needed information (due to a newly adopted pet) and then claim was processed. I did a TPLO surgery on one of my dogs and was very please at the processing time and reimbursement. I have one pet on maintenance medication and have had no issues with claims being processed. I went 2 years having no need to process claims and then this last year we have had several needs and I have grateful to have this for my 3 dogs so I can make quality of life decision without having to heavily weigh in cost as I know after deductible I'll start to receive reimbursement. I recommend this company.
Insurer: Pets Best
By: Robin Moreland
Claims process is easy and efficient
Claims process is easy and efficient. Processing is fast and fair.
Insurer: Spot
By: Yvonne Whittier
This is my first time to buy Pet…
This is my first time to buy Pet insurance. Not sure what to expect. The questions I had where answered and made since to me. Not sure at this time how the process will go as easy as I was told, but will see.
Insurer: Nationwide
By: John Brazelton
Painless & Simple
Unfortunately, we had to use our pet insurance, but Spot has made it painless and simple.
Insurer: Spot
By: customer
I got my questions answered in a short…
I got my questions answered in a short amount of time. Thank you!!!
Insurer: Nationwide
By: Lisa Boulay
Very happy fast and good service.
Very happy fast and good service.
Insurer: Spot
By: Patricia Lopez
Everyone seemed to jump on board when…
Everyone seemed to jump on board when just recently finally used Fetch. My Yorkie was very sick the bills were piling up into the Thousands. Thank goodness I invested in Fetch. My rep Amy walked me through the process to get reimbursed and was so very helpful to me. I highly recommend Fetch to anyone out there that is considering insurance for their pet.
Insurer: Fetch
By: Marie T EISENHAUER
easy to navigate and clearly explains…
easy to navigate and clearly explains coverage
Insurer: MetLife
By: Nancy Christensen