154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 07, 2024

Very good.

The first claim experience was bad BUT it was my fault for not following instructions to the letter. It confuses things if u send anything not required. Follow the directions and they are great! Less than 10 biz days for payment.

Insurer: Embrace

By: Kimberly A Townsend

August 07, 2024

Purchased pet insurance.

I called over the telephone to talk to a sales rep about pet insurance for my dog. They went over all the options available on the insurance plan and then sent me a quote by email. Excellent customer service!!!

Insurer: Embrace

By: Arthur Bruggisser

Verified August 07, 2024

THE EMPLOYEES ARE WONDERFUL!!!!

The employees are WONDERFUL. Fulfilled my reimbursement for services quickly! So happy with this company, that I would like to work for them!

Insurer: Spot

By: JULIE

August 07, 2024

Josh was very personable and helpful

Josh was very personable and helpful. I called to begin insurance for my new puppy and he made the policy very easy to understand. All my questions were clearly answered. My research made it clear that Fetch Pet Insurance was the way to go and my experience with Josh reinforced my decision.

Insurer: Fetch Canada

By: Kathleen Woodhouse

Verified August 07, 2024

Spot On Service!…

Got reimbursed on first claim and do not have to meet a criteria. Also did not raise premium when I changed the breed of dog because the original drop-down did not have my dog breed and when they did, my premium doubled.

Insurer: Spot

By: Russell Mengollo

Verified August 07, 2024

Personal messaging shows they care

The personal messaging from the Embrace agent was much appreciated after my dogs euthanasia. They automatically updated my policy, paid my claim and sent me a very nice and unique remembrance card. Using them to provide pet insurance has been the best decision I've made.

Insurer: Embrace

By: Usn - Jeff Bowman

Verified August 07, 2024

My agent was knowledgable and answered…

My agent was knowledgable and answered all of my questions. Very kind and curtious.

Insurer: Trupanion

By: Diane Campfield

August 07, 2024

Took care of my claim easily

Took care of my claim easily, with no issues!

Insurer: Pets Best

By: Maria Ledger

August 07, 2024

My agent was Amanda Mello

My agent was Amanda Mello. She was wonderful, well informed and willing to help in any way possible, i also spoke to another agent whose name I did not get, she was just as helpful and wonderful, 2 great employees

Insurer: Fetch Canada

By: Patti Molyneaux

August 07, 2024

No communication

Filed 2 wellness claims several days greater than 2 weeks...no communication from them. Chat line not working. It took me 30 mins on line to find a telephone no. Apparently they are redoing their computer system and there are unexpected delays which is understandable but lack of communication is not.

Insurer: Fetch

By: Kay Pacheco

Compare top pet insurance providers plans.