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Excellent customer service
Excellent customer service, highly recommend!
Insurer: Embrace
By: Alexa G. PA-C
So far I have been pleased with the…
So far I have been pleased with the services. The App is easy to use. I had to contact them directly as my dog was a rescue and the paperwork had conflicting names due to her name being changed post adoption. This went smoothly.
Insurer: Spot
By: Kim
The sales woman was very nice and…
The sales woman was very nice and professional. She was very knowledgeable and she educated me very well on all the different types of policies that you have. And I signed up. Thank you.
Insurer: Prudent Pet
By: Debra Longo
DaisyMae
Great customer service and great support
Insurer: Pumpkin
By: customer
We had multiple claims for our dog
We had multiple claims for our dog, spread over a month, making it complicated. But all the claims were settled in a timely manner. We're very grateful that we decided to insure with Fetch Pet - you just never know what will happen.
Insurer: Fetch
By: Peter and Jacqueline
Loving pumpkin
Loving pumpkin, it’s seamless and reliable. Thanks so much for taking care of my dog.
Insurer: Pumpkin
By: customer
It was very easy to make a claim
It was very easy to make a claim. Less that 5 minutes. Make sure your vet emails you their bill, then drag and drop and check a few boxes. Easy.
Insurer: Embrace
By: Steve Baum
Great Pet Insurance Recommend Spot!
My claims have been quickly made and paid. Very easy to work with! Highly recommended!
Insurer: Spot
By: Larry R Lambert
I have been a long time customer
I have been a long time customer. Initially the fee seemed reasonable, the service was quick. However as the years progressed, the premium started to quickly increase. I noticed as the pets reached senior age, the annual premiums were increasing around 50% each year. Now I am stuck because I cannot find another provider to cover them and their now preexisting conditions. I was warned about them from another insurance company that when the pets get older they start charging high premiums. I believe this model shows they do not care about the pets, just making money and realizing that this is a good model due to once a pet reaches a certain age, they probably had a few issues. They are a DISGRACE and would never recommend to anyone. Read their policy carefully and ask plenty of questions before you commit to them. I do not accept this response for a few reasons. 1 I wanted to test that theory so inquired about another pet, younger and the quote was much lower. 2. I have friends with policies that are with other companies and they are not having these outrageous charges annually. 3. Many others describe the same exact situation as their pets age into senior years. You should explain to people when they first sign up how your policy increases work your model is to greatly increase pricing for senior pets and unfortunately leaves owners stuck with either no insurance or just paying the high premiums. I was warned of this years ago and experienced the increases when the pets were younger and unfortunately thought it was sour grapes however it was an accurate warning.
Insurer: Healthy Paws
By: Mike D