154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 10, 2024

Dinah was Awesome!!

Dinah was so great. She was empathetic and so patient with my questions. We bonded over our fur babies and she gladly offered me all the information that I needed for submitting a claim for my doodle. Fetch is very lucky to have such a pleasant and devoted employee.

Insurer: Fetch

By: Terri Prizzi

August 10, 2024

Easy to use to submit and check on…

Easy to use to submit and check on claims. Am so lucky I found pets best for my fur babies

Insurer: Pets Best

By: J barnes

Verified August 10, 2024

I’ve always been happy with the ease of…

I’ve always been happy with the ease of submitting claims and their customer service! So glad I got their insurance!

Insurer: Embrace

By: Susan Boyles

Verified August 10, 2024

My claim was handled very quickly and…

My claim was handled very quickly and the details of the claim we understandable

Insurer: Spot

By: Richard DiTore

Verified August 10, 2024

It took 4 weeks from the time the vet…

It took 4 weeks from the time the vet records were submitted to being reimbursed. Unacceptable. Update - It still took 4 weeks from the date the vet submitted the medical records and not 10-15 days.

Insurer: Embrace

By: Laurie M

Verified August 10, 2024

Very disappointed

Very disappointed. Took 23 days to process a simple well care visit with one medical issue (anal glands and antibiotic). Then 3 additional days for payment direct deposit. I know that veterans get same day claims services and payment. No complaint there but 4 weeks is ridiculous.

Insurer: Embrace

By: J Turner

Verified August 10, 2024

Application process with my State Farm…

Application process with my State Farm agent was simple and efficient. The follow up communications I got from Trupanion were timely and informative. Overall, great experience.

Insurer: Trupanion

By: Sherrie

Verified August 10, 2024

Calling customer service was a last…

Calling customer service was a last resort to get the answers I looked for. I was on hold for a while but I connected with an agent who was helpful. He put me on hold while he tracked down someone who had the answers I needed.

Insurer: Embrace

By: Diane Santos

August 10, 2024

Amanda was very knowledgeable and…

Amanda was very knowledgeable and answered all my questions. Super pleasant to talk too. What an enjoyable experience- thank you Amanda you are 10 out 10 !!

Insurer: Fetch Canada

By: Melody Link

August 10, 2024

Easy to file, quick processing

We enrolled our 2 yr old intact male standard poodle with MetLife a few months ago. We included wellness. We have had a few wellness claims for vaccines, plus flea and tick meds. It was easy to submit paperwork online. Claims were processed quickly. Once the deductible was met, payment was processed quickly.

Insurer: MetLife

By: Linda

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