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It was great not having to wait for a…
It was great not having to wait for a check in the mail. Also processing was quick
Insurer: Pumpkin
By: Beau’s mom
Was not sure at first
Was not sure at first, but they came through. Would recommend.
Insurer: Spot
By: Penny Peters
Awesome, from beginning to end
From beginning to end, my experience reporting my dogs knee injury was wonderful. When I first called with questions, the rep was great and gave me correct information that held up throughout the claims process. I submitted the claim for my girls surgery about 8 weeks after she had it. I wanted to make sure I had all the receipts and that she was in the clear with her healing. (She’s doing GREAT!). I submitted the claim and was reimbursed (money in my account) within a couple days. It was reviewed and processed very quickly! I highly recommend Spot Pet Insurance. Their customer support folks are so kind and professional. They seem like animal lovers - very caring about our fur babies. It’s scary when our beloved pets are seriously injured. They seemed to genuinely understand and showed concern about that. Great people, great organization. And they came through for us - without scratching and clawing to resolution. 💕 I’m so grateful. We added a second pet to our policy, our 9 month old puppy.
Insurer: Spot
By: Beth
spot made filing my claim for my puppy…
spot made filing my claim for my puppy easy and stress free. The turn around was really quick and I was impressed with the coverage for an ER visit
Insurer: Spot
By: Mary Silva
When our dog became really ill !!!
When our dog became really ill, needing specialized care, from Veterinary Referral hospital, where he spent 3 nights, I would have never imagined, many inpatient needs, including the stay, feeding tube, round the clock inpatient care, testing, more testing, Trupanion was incredibly helpful (as our preventative health insurance for our dog) and made this upsetting situation, with is still ongoing) easier, more manageable financially (our costs were very high) and gave us help during this continued difficult time. Thank you for your support in helping us navigate through this situation.
Insurer: Trupanion
By: C. Levine
easy and fast reimbursement
it was easy and fast to get reimbursed
Insurer: Spot
By: Lulu Albrecht
Professional and Efficient
Fast, professional and lots of plans for many pets. The claim process is pretty simple and efficient.
Insurer: MetLife
By: customer
Customer service is top notch
Customer service is top notch. The coverage is fantastic. I’m very happy with my policy.
Insurer: MetLife
By: customer
Claim payment follow up.
It took multiple e mails and phone calls to have them locate papers that I had emailed to them for a claim ( soap report from the doctors visit. )
Insurer: MetLife
By: GREG
Great service
Great service, refunded no hassle
Insurer: Spot
By: Rodrigo Zermeno