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First time using spot
First time using spot, easy to pit in claim and quick reimbursement
Insurer: Spot
By: Francine Cornog
Silver lining to a vacation nightmare
We have had pet insurance on our rescue pup since we got her over a year ago and were lucky enough to not have to use it until our dogs attacked one another out of the blue while my husband and I were on our honeymoon. This fight resulted in emergency vet stays, surgeries, and us having to reschedule flights to come home from our trip early. And while we are still fighting with our trip insurance to get a penny covered of what we had to cancel, I had a direct deposit covering my dogs vet bills within days. I was so impressed that I immediately got another policy for our other dog (which I should have done way sooner). I will recommend Spot to anyone who listens.
Insurer: Spot
By: Emma C
Lack of Communication & Inflexible
I have been paying for Embrace pet insurance for two years. Thinking I had the coverage I was paying for, I took my pet to the ER. When I tried to submit the claim, Embrace informed me that the pre-policy exam I had for my pet was too early (by 3 weeks), and my pet would not receive the coverage. While I understand the "terms & conditions," it would have been helpful if someone had informed me prior to this moment that this vet visit was three weeks too early. I am very unhappy with this lack of communication from Embrace insurance and how inflexible they were in addressing this issue.
Insurer: Embrace
By: Rebecca
The experience had been great
The experience had been great, our puppy had an accident with several visits to our Vet. I submitted all information and invoices on your website and the claim was received and settled within days. I am so thankful for the help paying our Vet.
Insurer: Spot
By: Edward Figlioli
Easy filing and excellent results
We filed a $3000 claim for emergency services and within 2-3 weeks we were reimbursed 90%. I even made a phone call and was helped with my needs.
Insurer: Fetch
By: Dawn Mahoney
Spot's simple-to-use claim portal is a…
Spot's simple-to-use claim portal is a much-appreciated user experience, allowing me to easily submit my claim even while sleep deprived after a visit to the ER vet with my pup. Their phone support staff was also extremely friendly, helpful, and courteous, with their first question being "How is your puppy doing?". I'd easily recommend Spot to my family and friends, and I don't write reviews often.
Insurer: Spot
By: Ethan C. US and Canada
I received my reimbursement in a timely…
I received my reimbursement in a timely manner. The app is easy to use.
Insurer: Fetch
By: Bonnie N
Easy
Very easy process and 1st time I have received reimbursement for my dogs.
Insurer: Spot
By: Mary Zold
The turn around on the claims is great!
The turn around on the claims is great!
Insurer: Spot
By: Denise Cook