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Most positive experience during a Challenging time.
So glad I purchased pet insurance for my pup. I have owned a lot of dogs and this is the first time I have had pet insurance. My friend recommended lemonade and it was best decision I made. My dog and a traumatic eye injury. Filing the claims was super easy and stress free and payments were quick. Their follow-up on questions was also seamless. Great experience
Straight forward & friendly
They offer a clear outline of benefits, good customer service when needed, and they deliver on what is promised. I've had a claim take up to 4 weeks to be processed but that's to be expected.
Insurer: Pets Best
By: CJ
Simply the best insurance-fast repayments
I did A LOT of research and Embrace is the highest quality pet insurance out there, seriously. They cover more than some other plans, and they are very clear about coverage, no surprises. I can submit a claim online in about 60 seconds and they drop the funds straight into my account, often 1-2 days later. I was shocked at how easy it was.
Insurer: Embrace
By: Lesley Debrier
Prompt payment
Prompt payment; easy process.
Insurer: ASPCA
By: Jan Bartelli
Pretty easy interface just took a while…
Pretty easy interface just took a while to get the reimbursement
Insurer: Fetch
By: Christa
Easy to Work With
Great customer service. Great turnaround on claims. Love that they let you claim grooming services
Insurer: Embrace
By: Steve Stone
Let God
Insurance rates increasing next month an extra 40.00. The healthy Pet seems to be pointless because we are grouped in with all the what if? I canceled Insurance and will use Carecredit card for backup. I switched from ASPCA pet insurance to Embrace a year ago because of high premium plus deductible! Im leaving my dog's care ❤ in God's blessings hands smiling 🤗. I have had pet insurance for years never received much in return because I'm a great pet parent. Good luck to those that can afford the what if syndrome with a healthy pet.
Insurer: Embrace
By: sandy mcbethtuitt
We have been with Fetch for year more yrs than i can count. I believe since about 2009.s
We have been with Fetch for years. And we have insured each fur baby we have had with your company. Fetch (gopetplan), has ALWAYS been the for us. In 2017 our Copper was diagnosed with a mottled spleen(hemangiosarcoma), he needed an emergency surgery. Fetch was right there for us processing claims Very quickly. I worked alot with Angie at the time. She always made thing simple and smooth. Unfortunately in March of 2018 we lost our Beautiful Bandit to the same (hemangiosarcoma), it was devastating! When we took him to the specialist, when he jumped out of the car he blew BOTH ACL's. Fetch was right there for us and Angie even helped in locating a company that made custom braces. Bandit had no time for surgery bc he was fighting cancer. On March 21st we lost him when his spleen ruptured. And if that wasn't enough heartache on May 6th 2018 (just 5 weeks later we lost our beautiful Logan when his HEART ruptured. Yes AGAIN to (hemangiosarcoma). Needless to say all of this heartache and stress were awful. But Fetch, with Angie, right there for us, she made things as easy as possible. Even going as far as sending reimbursement checks 2nd day priority.. Fast forward to 2019 and Copper was diagnosed with Interstitial Cancer. We took him to Marqueen in Roseville Ca. They have an entire team of Dr.s. From Emergency vet services to oncology. Fetch NEVER let us down covering Copper and his 2 yr battle with cancer. Again, we NEVER had a claim questioned or not paid. We lost our heart boy on Valentines day 2021.. We now have 2 fur kids at the moment and, Again, you guys are always there. I spoke to Naomi yesterday when there was a question about the invoice. She has picked up where Angie left off taking care of the issue ASAP. I will be asking for her if i ever need to call for an issue. She was kind, considerate, very helpful and Very empathetic. Apparently another VERY GOOD team at Fetch. The only negative i feel i need to comment on is the time it takes to process a claim now. Its quite a bit longer. But that has nothing to do with Naomi and her team. That would be the teams that actually process the claims. In closing please let me say I recommend your Company to anyone who asks, and I always give your company a 10.... By the way, another great feature is direct deposits of claims. That is Amazing and another step that REALLY helps out the pet parents. So Thank you Naomi and your team. Thank you Fetch for always being there when us pet parents need you the most. We will continue our partnership with you and Im sure you have several others that we have referred to you. Thank you and I pray everyone has a blessed week. Any questions feel free to reach out. 209-324-9719.
Insurer: Fetch
By: SteveSheila Shull