209,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Putting in a claim was easy
Putting in a claim was easy. The claim was processed within two days and the check was sent.
Insurer: Spot
By: C. Holmes
Efficient and prompt reimbursement
Efficient and prompt reimbursement. thank you
Insurer: Spot
By: Crystal Veal
I love how easy it is to submit the…
I love how easy it is to submit the claims through the app. There turn around time is always very quick.
Insurer: MetLife
By: customer
Very easy to process claims
Very easy to process claims
Insurer: MetLife
By: customer
Filing my claim was easy and the…
Filing my claim was easy and the reimbursement was quick.
Insurer: MetLife
By: customer
Very professional in processing the…
Very professional in processing the claims faster than I expected. EOB is very clear and easy to understand.
Insurer: Spot
By: Nathan Ho
Very responsive and easy to work with.
Very responsive and easy to work with.
Insurer: Spot
By: Mark Delaplane
The app makes it so easy to submit a…
The app makes it so easy to submit a claim
Insurer: Spot
By: Kenneth Robinson
Their website has been down for over 2…
Their website has been down for over 2 months making it very hard to: 1) submit a claim 2) confirm their receipt of the claim + get a claim number 3) Can't understand the status of my claim through the process because can't access website 4) When calling to ask what the status is, I'm asked for a claim number - feels like an endless loop because I never get claim numbers with the site down! There's absolutely NO communication to their clients on the status of the website / app being fix or even acknowledgement it's down I've been on a call with Customer Service for over 40 mins and still no resolution
Insurer: Pets Best
By: S.
Metropolitan Life paid a large claim…
Metropolitan Life paid a large claim for my dog's dental cleaning, a week after the procedure. I was pleasantly surprised at how quickly I received the reimbursement. Every time I call Metropolitan Life, the agent who answers is always friendly and helpful. I am very happy with this pet insurance.
Insurer: MetLife
By: Libby Gurgis