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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Crappy ass company
They have yet to process the first claim that was sent over 60 days ago!!!! Hours on Hold. If it is not approved I will be cancelling and finding a different provider moving forward.
Insurer: Embrace
By: Edgardo Banuelas
Best pet insurance I have ever had
Best pet insurance I have ever had! Very easy to use the App when you have claims to do. They are very fast in completing and making the reimbursements.
Insurer: Spot
By: Filippa
Hi,Amanda was the representative that…
Hi,Amanda was the representative that helped me with both my fur babies accounts. She was wonderful! Helpful,understanding & informative. She is the type of person to go the extra mile,very helpful, kudos to her 👏
Insurer: Fetch
By: Denise Curto
Could not be happier!
Easy to file claims. I had a couple questions and customer service was always very helpful and concerned for my dog and happy to put my stressed out mind at ease. We had to pay out over $10,000 for emergency surgery for our very sick pup. We were reimbursed in less than a week and it only took that long due to an error on my end. All other Wellness and other illness claims have been paid in 2-3 days. Embrace is amazing and we are so thankful to have had the peace of mind that we had this coverage to save our pups life.
Insurer: Embrace
By: Happy customer
The person I spoke with was so helpful…
The person I spoke with was so helpful and explained it all very well. I can see that it's a different model than other pet insurances, but he made it fairly easy to understand.
Insurer: Trupanion
By: Nancy Wickett
Easy to submit claims and fast…
Easy to submit claims and fast reimbursement
Insurer: Pets Best
By: Anthony Figueroa
The response time for claims is slow
The response time for claims is slow. I also worry about premiums increasing for me next year by an amount that will not be reasonable. I just heard from a friend that her premiums went up after her first year even though you paid no claims out to her.
Insurer: Pets Best
By: Karen Henderson Flagg
Easy submission of the claim and fast turnaround time.
Easy submission of the claim. Fast turnaround time on reimbursement. Great coverage.
Insurer: Pets Best
By: Jennifer
Absolutely love this insurance
Absolutely love this insurance. Had to use it many times on my accident prone pup.
Insurer: Embrace
By: Tessa Miller