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Claim ease
It was very easy to file a claim with Embrace Pet Insurance. I thought it would be difficult to go through the process. I am not at ease with e filing anything, and had forgotten my username and password. The company helped me through the process quickly.
Insurer: Embrace
By: Dave Ingalls
Intentional Fraud / False Advertising
Intentional Fraud / False Advertising / Material Misrepresentation Do not trust this company, my Agent made false statements and promises about my policy to make his sale. He promised me 100% coverage on my pet with zero exclusions and claimed that “No matter what happened to my pet it would be covered” back over 3 years ago when I first purchased my policy. I had a $1,500 surgery on my dog and they covered only $16!! After countless attempts to collect my money and countless attempts for them to make it wrong, they claim that I should have read the terms, and took zero responsibility for the actions of their agent that sold the policy. Over the years they have changed many different things about my policy and what I’m covered for which has repeatedly forced me to come out of pocket for their actions and practices that have been carried out in bad faith! It’s all about the money with this company, even though they claim to be their for your pet, they would rather protect their money rather than protect your pet regardless of their claims to do so!!! Somehow I signed up for an insurance policy that didn’t cover common issues with my breed! I told them to pull up the recordings of what their sales person claimed when they sold me the policy, but nationwide “doesn’t keep their recordings for that long” and that I should have read the policy in full, contrary to what my agent told me on the phone. They took aero accountability for their negligence, and left me with the bill after spending thousands of dollars a year for my policy! The agents, the managers, and the supervisors were all super disrespectful, telling me to kiss my dog for them after jokingly telling me “well we aren’t going to pay for that” “so have a good day give Lucy some kisses for me” (exact words) from Nancy Kuchmecki-Lowe, Member Care Team Manager/Supervisor!! She claims it’s “okay” for agents to tell you misleading information regarding policy’s. She is a real class act that should never set foot in any supervisor role. I can’t wait to get in contact with the VP in regards to the matters and see how this is handled.
Insurer: Nationwide
By: Dale Meyers
Sneaky Astronomical Rate Increases
Nationwide increased my rates from $500 per year to $2500 then tried to trick me when I called to check. I signed up for this insurance through my employer when they started offering it. I was not made aware that the price would go up as my dog got older. I'm trying to get my employer to stop offering this scam insurance. Don't buy from this company thinking you'll have a policy when your dog gets old. You won't. $2500 a year for a policy that only offers $7500 of coverage is a BAD DEAL
Insurer: Nationwide
By: Elaine
Great!
I've had this insurance for a little over year. I started with my cat Bandit, who is now 10 years old. So far, bandit has not had any problems, but his Wellness visits were covered. I also added my other cat, shadow, shortly after adopting her. She turned out to be a bit of a problem Kitty. Thankfully when I found her she was only a few weeks old, and did not have any pre-existing conditions before I put her on the insurance plan. We had a few bumps in the road with her needing some vet appointments in the beginning, and I was reimbursed some of the money for those appointments. When you have to continuously take your kitten in for vet appointments, those prices start to add up. I can honestly say I'm really happy with how this insurance works. The only thing I wish, was that they would let me add my ferrets. Other than that, I have a great plan with embrace!
Insurer: Embrace
By: Jessie lynn
My experience was fast and easy
My experience was fast and easy. I was reimbursed about 50% !! I was very happy with that!
Insurer: Embrace
By: Annika Dahl Roner
Wow, A+++ Doesn't Begin to Cover This
Wow, I was overwhelmed with all the pet insurance policies out there but Amanda helped me get it completely sorted! I now have such a high level of comfort knowing my dogs are covered, wherever we go and whatever THEY do, lol. Amanda was knowledgeable, professional, well spoken and could even share similar fears with her pets' health.
Insurer: Fetch
By: Gale McLeod
The customer service rep was very…
The customer service rep was very knowledgeable. She was professional. She spoke well. And she resolved all my issues.
Insurer: Fetch
By: Cynthia Alexander
Great company
Great company. No strings attached and straight forward. I wish my health insurance was as good as this.
Insurer: Embrace
By: RB
Agent sharing
Worked with one agent who wasn't available when I called to sign up. The agent I spoke with made certain the original person got the credit. Appreciate both of them working with me.
Insurer: Trupanion
By: Sandra
SCAM
SCAM. They raise rates and barely cover anything. They cover it all up with being super sweet on the phone. TERRIBLE company! Go elswhere
Insurer: Trupanion
By: Jeffrey Levine